Bug 158721 - Printing: blank page produced with HP LaserJet 400
Summary: Printing: blank page produced with HP LaserJet 400
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.6.4.1 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: needsHPPrinter
Keywords:
Depends on:
Blocks:
 
Reported: 2023-12-15 16:18 UTC by Charles Johnson
Modified: 2023-12-29 22:17 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Simple odt file that will not print (20.71 KB, application/vnd.oasis.opendocument.text)
2023-12-15 21:35 UTC, Charles Johnson
Details

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Description Charles Johnson 2023-12-15 16:18:36 UTC
LibreOffice 7.6.4.1
Manjaro 6.6.7-2
Cinnamon DE 6.0.0 (X11)
System with 64GiB
HPLIP 3.23.12
HP LaserJet 400 color printer
Intel© Core™ i7-10870H CPU @ 2.20GHz × 8

Print Preview correctly shows the document. The printed page is blank. Export to PDF succeeds, and is printable with a PDF app. Export to TeX succeeds as well. All other Cinnamon apps print. HP device manager (15.0) correctly prints a test page.
Comment 1 m_a_riosv 2023-12-15 21:27:46 UTC
Please attach a sample file, and paste the information in Menu/Help/About LibreOffice, there is an icon to copy.
Comment 2 Charles Johnson 2023-12-15 21:35:06 UTC
Created attachment 191450 [details]
Simple odt file that will not print

Simple odt file that will not print with LibreOffice 7.6.4.1
Comment 3 m_a_riosv 2023-12-15 22:31:11 UTC
No issue for me with:
Version: 7.6.4.1 (X86_64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win
Locale: es-ES (es_ES); UI: en-US Calc: CL threaded

Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 4 Charles Johnson 2023-12-15 23:00:15 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2023-12-16 03:13:13 UTC Comment hidden (obsolete)
Comment 6 m_a_riosv 2023-12-16 12:05:00 UTC Comment hidden (obsolete)
Comment 7 Charles Johnson 2023-12-16 13:51:12 UTC Comment hidden (obsolete)
Comment 8 m_a_riosv 2023-12-16 16:10:08 UTC Comment hidden (obsolete)
Comment 9 Charles Johnson 2023-12-16 16:19:45 UTC
(In reply to m.a.riosv from comment #8)
> Maybe you are using the 'Tabbed UI'
> Change the user interface to 'Standard toolbar' and you can see the option.
> Click on the icon with three lines at the top-right.

Asking questions the right way is important, and I do try. 

Answering them the right way is equally important. You are asking me to restart LibraOffice writer in safe-mode, ans not Linux. Sorry, my misunderstanding. I apologize.

It makes no difference. Printing still produces a blank page, Export to PDF works as advertized, and of course, my TeX extension are unavailable as expected. Print Preview still displays correctly.
Comment 10 m_a_riosv 2023-12-16 16:38:07 UTC
Then I can't help, let's see if someone with Linux can.
Comment 11 Raúl Osuna 2023-12-29 16:14:38 UTC
MFCL2750DW printer, openSUSE Tumbleweed.

Version: 7.6.4.1 (X86_64) / LibreOffice Community
Build ID: 60(Build:1)
CPU threads: 16; OS: Linux 6.6; UI render: default; VCL: kf5 (cairo+xcb)
Locale: es-ES (es_ES.UTF-8); UI: es-ES
Calc: threaded

Test document provided could be printed for me with the default settings (I honestly do not print much other than pdf's from Okular, and one specific spreadsheet from Google Calc).
Comment 12 Stéphane Guillou (stragu) 2023-12-29 22:17:43 UTC
Do different documents print OK, or is it specific to the attached document? Does printing from another component (e.g. Impress) work?