Description: I bought Libreoffice 7.4.6.2 from Allele store a few days ago for my newly bought Apple iMac with M1 CPU and latest Vetura Operating systems. Whenever I want to use Libreoffice writer to write or edit a document, it crashes.I cannot work on it at all. Please fix this bug as soon as possible. I copy the crash report sent to Apple below for your reference. Since it is too long, I only past the first part here. Translated Report (Full Report Below) ------------------------------------- Process: soffice [1268] Path: /Applications/LibreOffice.app/Contents/MacOS/soffice Identifier: org.documentfoundation.libreoffice Version: 7.4.6002 (7.4.6002) App Item ID: 1630474372 App External ID: 855383657 Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2023-05-15 13:45:43.2650 +1000 OS Version: macOS 13.3.1 (22E772610a) Report Version: 12 Anonymous UUID: 2A2ECC49-598B-0138-979D-4974FD7C3F67 Sleep/Wake UUID: 0EA94D21-A26A-4ECB-A406-26E18D8BF18C Time Awake Since Boot: 6600 seconds Time Since Wake: 2999 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Application Specific Information: abort() called Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x18a2b0724 __pthread_kill + 8 1 libsystem_pthread.dylib 0x18a2e7c28 pthread_kill + 288 2 libsystem_c.dylib 0x18a1f5ae8 abort + 180 3 libuno_sal.dylib.3 0x1049944c8 (anonymous namespace)::signalHandlerFunction(int, __siginfo*, void*) (.cold.1) + 32 4 libuno_sal.dylib.3 0x104987c98 (anonymous namespace)::signalHandlerFunction(int, __siginfo*, void*) + 1060 5 libsystem_platform.dylib 0x18a316a84 _sigtramp + 56 6 libsystem_pthread.dylib 0x18a2e7c28 pthread_kill + 288 7 libsystem_c.dylib 0x18a1f5ae8 abort + 180 8 libsystem_malloc.dylib 0x18a116e28 malloc_vreport + 908 9 libsystem_malloc.dylib 0x18a11a6e8 malloc_report + 64 10 libsystem_malloc.dylib 0x18a126f20 find_zone_and_free + 308 11 libuno_sal.dylib.3 0x10497371c rtl_uString_release + 52 12 libuno_cppu.dylib.3 0x104badbb4 cppu::idestructElements(void*, _typelib_TypeDescriptionReference*, int, int, void (*)(void*)) + 268 13 libuno_cppu.dylib.3 0x104bada5c cppu::idestroySequence(_sal_Sequence*, _typelib_TypeDescriptionReference*, _typelib_TypeDescription*, void (*)(void*)) + 184 14 libuno_cppu.dylib.3 0x104bb835c uno_type_sequence_destroy + 20 15 libvclplug_osxlo.dylib 0x1089dccdc +[AquaA11yTextAttributesWrapper createAttributedStringForElement:inOrigRange:] + 1000 16 AppKit 0x18db33cec -[NSAccessibilityAttributeAccessorInfo getParameterizedAttributeValue:forObject:withParameter:] + 72 17 AppKit 0x18db357e4 ___NSAccessibilityEntryPointValueForAttributeWithParameter_block_invoke.777 + 408 18 AppKit 0x18db30bb4 NSAccessibilityPerformEntryPointObject + 44 19 AppKit 0x18db327b4 NSAccessibilityEntryPointValueForAttributeWithParameter + 232 20 AppKit 0x18d934400 CopyParameterizedAttributeValue + 504 21 HIServices 0x18fb55678 _AXXMIGCopyParameterizedAttributeValue + 464 22 HIServices 0x18fb7c9ac _XCopyParameterizedAttributeValue + 540 23 HIServices 0x18fb3452c mshMIGPerform + 204 24 CoreFoundation 0x18a3c6ca0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 60 25 CoreFoundation 0x18a3c6bc0 __CFRunLoopDoSource1 + 520 26 CoreFoundation 0x18a3c55a0 __CFRunLoopRun + 2240 27 CoreFoundation 0x18a3c458c CFRunLoopRunSpecific + 612 28 HIToolbox 0x193bf9df4 RunCurrentEventLoopInMode + 292 29 HIToolbox 0x193bf9c30 ReceiveNextEventCommon + 648 30 HIToolbox 0x193bf9988 _BlockUntilNextEventMatchingListInModeWithFilter + 76 31 AppKit 0x18d5e3f58 _DPSNextEvent + 636 32 AppKit 0x18d5e30f4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716 33 libvclplug_osxlo.dylib 0x1089be664 AquaSalInstance::DoYield(bool, bool) + 704 34 libvcllo.dylib 0x10a185e70 Application::Yield() + 92 35 libvcllo.dylib 0x109e1507c Dialog::Execute() + 104 36 libvcllo.dylib 0x10a14ab4c virtual thunk to SalInstanceDialog::run() + 52 37 libsvxlo.dylib 0x105bc89a8 (anonymous namespace)::RecoveryUI::dispatchWithReturnValue(com::sun::star::util::URL const&, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 436 38 libsofficeapp.dylib 0x104bfff8c desktop::(anonymous namespace)::impl_callRecoveryUI(bool, bool) + 660 39 libsofficeapp.dylib 0x104bffc28 desktop::Desktop::Exception(ExceptionCategory) + 272 40 libvcllo.dylib 0x10a18e2c0 VCLExceptionSignal_impl(void*, oslSignalInfo*) + 316 41 libuno_sal.dylib.3 0x10495ad9c callSignalHandler(oslSignalInfo*) + 40 42 libuno_sal.dylib.3 0x10498790c (anonymous namespace)::signalHandlerFunction(int, __siginfo*, void*) + 152 43 libsystem_platform.dylib 0x18a316a84 _sigtramp + 56 44 libsystem_pthread.dylib 0x18a2e7c28 pthread_kill + 288 45 libsystem_c.dylib 0x18a1f5ae8 abort + 180 46 libsystem_malloc.dylib 0x18a116e28 malloc_vreport + 908 47 libsystem_malloc.dylib 0x18a11a6e8 malloc_report + 64 48 libsystem_malloc.dylib 0x18a126f20 find_zone_and_free + 308 49 libuno_sal.dylib.3 0x10497371c rtl_uString_release + 52 50 libuno_cppu.dylib.3 0x104badbb4 cppu::idestructElements(void*, _typelib_TypeDescriptionReference*, int, int, void (*)(void*)) + 268 51 libuno_cppu.dylib.3 0x104bada5c cppu::idestroySequence(_sal_Sequence*, _typelib_TypeDescriptionReference*, _typelib_TypeDescription*, void (*)(void*)) + 184 52 libuno_cppu.dylib.3 0x104bb835c uno_type_sequence_destroy + 20 53 libvclplug_osxlo.dylib 0x1089dccdc +[AquaA11yTextAttributesWrapper createAttributedStringForElement:inOrigRange:] + 1000 54 AppKit 0x18db33cec -[NSAccessibilityAttributeAccessorInfo getParameterizedAttributeValue:forObject:withParameter:] + 72 55 AppKit 0x18db357e4 ___NSAccessibilityEntryPointValueForAttributeWithParameter_block_invoke.777 + 408 56 AppKit 0x18db30bb4 NSAccessibilityPerformEntryPointObject + 44 57 AppKit 0x18db327b4 NSAccessibilityEntryPointValueForAttributeWithParameter + 232 58 AppKit 0x18d934400 CopyParameterizedAttributeValue + 504 59 HIServices 0x18fb55678 _AXXMIGCopyParameterizedAttributeValue + 464 60 HIServices 0x18fb7c9ac _XCopyParameterizedAttributeValue + 540 61 HIServices 0x18fb3452c mshMIGPerform + 204 62 CoreFoundation 0x18a3c6ca0 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 60 63 CoreFoundation 0x18a3c6bc0 __CFRunLoopDoSource1 + 520 64 CoreFoundation 0x18a3c55a0 __CFRunLoopRun + 2240 65 CoreFoundation 0x18a3c458c CFRunLoopRunSpecific + 612 66 HIToolbox 0x193bf9df4 RunCurrentEventLoopInMode + 292 67 HIToolbox 0x193bf9c30 ReceiveNextEventCommon + 648 68 HIToolbox 0x193bf9988 _BlockUntilNextEventMatchingListInModeWithFilter + 76 69 AppKit 0x18d5e3f58 _DPSNextEvent + 636 70 AppKit 0x18d5e30f4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716 71 libvclplug_osxlo.dylib 0x1089be664 AquaSalInstance::DoYield(bool, bool) + 704 72 libvcllo.dylib 0x10a185e70 Application::Yield() + 92 73 libvcllo.dylib 0x10a185db8 Application::Execute() + 336 74 libsofficeapp.dylib 0x104c027a8 desktop::Desktop::Main() + 3716 75 libvcllo.dylib 0x10a18cedc ImplSVMain() + 152 76 libvclplug_osxlo.dylib 0x1089be1b0 AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 144 77 libvclplug_osxlo.dylib 0x1089ee104 -[VCL_NSApplication sendEvent:] + 88 78 AppKit 0x18d9600f0 -[NSApplication _handleEvent:] + 60 79 AppKit 0x18d5d757c -[NSApplication run] + 500 80 AppKit 0x18d5ae9a8 NSApplicationMain + 880 81 libvclplug_osxlo.dylib 0x1089bfc8c AquaSalInstance::SVMainHook(int*) + 152 82 libvcllo.dylib 0x10a18ceb8 ImplSVMain() + 116 83 libsofficeapp.dylib 0x104c2b25c soffice_main + 216 84 soffice 0x10480bf40 main + 20 85 dyld 0x189f8ff28 start + 2236 Thread 1:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x18a2a7f14 mach_msg2_trap + 8 1 libsystem_kernel.dylib 0x18a2ba240 mach_msg2_internal + 80 2 libsystem_kernel.dylib 0x18a2b0b78 mach_msg_overwrite + 604 3 libsystem_kernel.dylib 0x18a2a8290 mach_msg + 24 4 CoreFoundation 0x18a3c68b8 __CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x18a3c5198 __CFRunLoopRun + 1208 6 CoreFoundation 0x18a3c458c CFRunLoopRunSpecific + 612 7 AppKit 0x18d70e508 _NSEventThread + 172 8 libsystem_pthread.dylib 0x18a2e7fa8 _pthread_start + 148 9 libsystem_pthread.dylib 0x18a2e2da0 thread_start + 8 Thread 2: 0 libsystem_pthread.dylib 0x18a2e2d8c start_wqthread + 0 Thread 3: 0 libsystem_pthread.dylib 0x18a2e2d8c start_wqthread + 0 Thread 4: 0 libsystem_pthread.dylib 0x18a2e2d8c start_wqthread + 0 Thread 0 crashed with ARM Thread State (64-bit): x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000 x4: 0x000000018a1f8a6f x5: 0x000000016b5ed6b0 x6: 0x0000000000000036 x7: 0x0000000000000000 x8: 0x4e47f48f3f85f892 x9: 0x4e47f48edaf0a3d2 x10: 0x0000000000000200 x11: 0x0000000000000004 x12: 0x0000000000000004 x13: 0x0000000000000001 x14: 0x0000000000000001 x15: 0x0000000000000000 x16: 0x0000000000000148 x17: 0x00000001ea27cf20 x18: 0x0000000000000000 x19: 0x0000000000000006 x20: 0x00000001e5755b40 x21: 0x0000000000000103 x22: 0x00000001e5755c20 x23: 0x000000016b5ef050 x24: 0x0000000000000000 x25: 0x0000000000000000 x26: 0x000000016b5f7c75 x27: 0x00000001e5755b40 x28: 0x0000000000000001 fp: 0x000000016b5ee420 lr: 0x000000018a2e7c28 sp: 0x000000016b5ee400 pc: 0x000000018a2b0724 cpsr: 0x40001000 far: 0x00000001048140b4 esr: 0x56000080 Address size fault Binary Images: 0x104808000 - 0x10480bfff org.documentfoundation.libreoffice (7.4.6002) <f53c941c-bf49-3c09-bda6-9df066725cf9> /Applications/LibreOffice.app/Contents/MacOS/soffice 0x104954000 - 0x1049a3fff libuno_sal.dylib.3 (*) <3d24424d-aad8-3afc-a33c-c1c35c954a81> /Applications/LibreOffice.app/Contents/Frameworks/libuno_sal.dylib.3 0x104bf8000 - 0x104c9ffff libsofficeapp.dylib (*) <d9080a10-6c07-3347-9a62-27fbdbbd37ec> /Applications/LibreOffice.app/Contents/Frameworks/libsofficeapp.dylib 0x104888000 - 0x10488bfff libclewlo.dylib (*) <470ceb91-8504-3b03-81aa-39a7e21287b1> /Applications/LibreOffice.app/Contents/Frameworks/libclewlo.dylib 0x1049d0000 - 0x104ac7fff libcomphelper.dylib (*) <e1dbc7c0-f08c-35f9-bd42-dd93d930273c> /Applications/LibreOffice.app/Contents/Frameworks/libcomphelper.dylib 0x104b98000 - 0x104bbbfff libuno_cppu.dylib.3 (*) <1aac8988-060a-3da5-89db-bd7ac305e92c> /Applications/LibreOffice.app/Contents/Frameworks/libuno_cppu.dylib.3 0x104f28000 - 0x104fbbfff libuno_cppuhelpergcc3.dylib.3 (*) <1a729d11-a2ad-3676-8e1e-a7d326793cd3> /Applications/LibreOffice.app/Contents/Frameworks/libuno_cppuhelpergcc3.dylib.3 0x104d04000 - 0x104d23fff libdeploymentmisclo.dylib (*) <3ba4e59f-2ca8-370f-bc2a-0b113873fd8c> /Applications/LibreOffice.app/Contents/Frameworks/libdeploymentmisclo.dylib 0x105540000 - 0x1056a7fff libeditenglo.dylib (*) <3acebec9-3fd2-3965-a5cf-001f7d2d9323> /Applications/LibreOffice.app/Contents/Frameworks/libeditenglo.dylib 0x105034000 - 0x105287fff libfwklo.dylib (*) <6c7ad69f-1f55-3e74-8d30-18cf07196501> /Applications/LibreOffice.app/Contents/Frameworks/libfwklo.dylib 0x104900000 - 0x104917fff libi18nlangtag.dylib (*) <154bc185-be03-3b2a-afd7-7c8325681626> /Applications/LibreOffice.app/Contents/Frameworks/libi18nlangtag.dylib 0x104860000 - 0x10486ffff libopencllo.dylib (*) <4463a8a6-454f-3d66-9ebf-adc705b27485> /Applications/LibreOffice.app/Contents/Frameworks/libopencllo.dylib 0x1048c4000 - 0x1048c7fff libuno_salhelpergcc3.dylib.3 (*) <c598c771-a457-32d4-bd53-6a5069744413> /Applications/LibreOffice.app/Contents/Frameworks/libuno_salhelpergcc3.dylib.3 0x104d44000 - 0x104e5ffff libsblo.dylib (*) <e6c607f9-89d2-36a7-833d-0a189c17d30e> /Applications/LibreOffice.app/Contents/Frameworks/libsblo.dylib 0x106374000 - 0x106703fff libsfxlo.dylib (*) <b1181882-2605-3d71-9e5b-65668c5a888e> /Applications/LibreOffice.app/Contents/Frameworks/libsfxlo.dylib 0x105a6c000 - 0x105b3ffff libsvllo.dylib (*) <fe8cb468-5657-323e-91de-7f8719bac774> /Applications/LibreOffice.app/Contents/Frameworks/libsvllo.dylib 0x105bbc000 - 0x105dc7fff libsvxlo.dylib (*) <18d3eb36-abc0-3898-96f1-c645b5bb0640> /Applications/LibreOffice.app/Contents/Frameworks/libsvxlo.dylib 0x107b30000 - 0x108053fff libsvxcorelo.dylib (*) <3ee738e7-db07-3b23-b058-bd92d2652421> /Applications/LibreOffice.app/Contents/Frameworks/libsvxcorelo.dylib 0x1057b8000 - 0x1058fbfff libsvtlo.dylib (*) <e44ac50c-d07c-3b2f-b782-20a715206b29> /Applications/LibreOffice.app/Contents/Frameworks/libsvtlo.dylib 0x1071b8000 - 0x1073b3fff libtklo.dylib (*) <268b8503-4882-3e89-a383-c3a6c0edebdc> /Applications/LibreOffice.app/Contents/Frameworks/libtklo.dylib 0x105fa8000 - 0x105ff3fff libtllo.dylib (*) <5044f9cb-e4d5-3775-ac51-146dfcf6ebb1> /Applications/LibreOffice.app/Contents/Frameworks/libtllo.dylib 0x105428000 - 0x10546ffff libucbhelper.dylib (*) <d98d20b4-6b6e-33a6-9651-dd9cc5515e68> /Applications/LibreOffice.app/Contents/Frameworks/libucbhelper.dylib 0x106930000 - 0x106a1ffff libutllo.dylib (*) <1dca17c7-a3d1-3f8d-8cde-52957130060f> /Applications/LibreOffice.app/Contents/Frameworks/libutllo.dylib 0x109dc0000 - 0x10a5bbfff libvcllo.dylib (*) <b488d6a1-a04f-342c-8414-3d062e1eeaab> /Applications/LibreOffice.app/Contents/Frameworks/libvcllo.dylib 0x106024000 - 0x1061fbfff libicui18n.dylib.71 (*) <d84cb026-7250-3359-aaa6-c07d176135be> /Applications/LibreOffice.app/Contents/Frameworks/libicui18n.dylib.71 0x106e98000 - 0x106ff3fff libicuuc.dylib.71 (*) <eadf1c48-d533-3e7b-a7ca-f027af4aa311> /Applications/LibreOffice.app/Contents/Frameworks/libicuuc.dylib.71 0x1054b8000 - 0x105517fff libcurl.4.dylib (*) <649d3b15-7395-3a70-829c-26983b00d146> /Applications/LibreOffice.app/Contents/Frameworks/libcurl.4.dylib 0x106ba8000 - 0x106bdbfff libgpgmepp.6.dylib (*) <09e842c5-e430-33ba-bf8e-30239b963b42> /Applications/LibreOffice.app/Contents/Frameworks/libgpgmepp.6.dylib 0x10489c000 - 0x1048a3fff libplc4.dylib (*) <9092d819-d476-3a28-88af-afd9c4fa8d68> /Applications/LibreOffice.app/Contents/Frameworks/libplc4.dylib 0x106c18000 - 0x106c5bfff libnspr4.dylib (*) <13046579-2c8a-332b-9e1f-638a3e5e92fd> /Applications/LibreOffice.app/Contents/Frameworks/libnspr4.dylib 0x106c78000 - 0x106ddffff libnss3.dylib (*) <f1350fbf-6caf-347c-a879-a1c05085a987> /Applications/LibreOffice.app/Contents/Frameworks/libnss3.dylib 0x105a20000 - 0x105a4ffff libsmime3.dylib (*) <aeb23054-8e1c-3ac3-a2c1-9a4e89a6b7bd> /Applications/LibreOffice.app/Contents/Frameworks/libsmime3.dylib 0x1048d8000 - 0x1048ebfff libreglo.dylib (*) <0bd061ee-8bf7-3b0c-9a13-504cd19e728f> /Applications/LibreOffice.app/Contents/Frameworks/libreglo.dylib 0x106ac8000 - 0x106b1bfff libunoidllo.dylib (*) <be4ef4b9-48a2-32b9-9470-19d6c9c425d2> /Applications/LibreOffice.app/Contents/Frameworks/libunoidllo.dylib 0x104930000 - 0x104937fff libxmlreaderlo.dylib (*) <dde62dba-2920-3164-91c0-ed39bde7307b> /Applications/LibreOffice.app/Contents/Frameworks/libxmlreaderlo.dylib 0x106b3c000 - 0x106b4ffff libstorelo.dylib (*) <4654bc55-7dce-3aef-9ac9-42b0e7aa1e20> /Applications/LibreOffice.app/Contents/Frameworks/libstorelo.dylib 0x106b68000 - 0x106b7ffff liblangtag.1.dylib (*) <aebf5f54-4e5a-3526-be38-fdd05a2ee761> /Applications/LibreOffice.app/Contents/Frameworks/liblangtag.1.dylib 0x10e4fc000 - 0x1101fffff libicudata.dylib.71 (*) <ff839973-e0aa-3935-8652-ccf00e5f2faf> /Applications/LibreOffice.app/Contents/Frameworks/libicudata.dylib.71 0x10631c000 - 0x106357fff libgpgme.11.dylib (*) <3e916215-f47f-3e46-ac0d-e9d1f52bfa16> /Applications/LibreOffice.app/Contents/Frameworks/libgpgme.11.dylib 0x104bd8000 - 0x104be3fff libassuan.0.dylib (*) <4b0b4dbd-cfc8-3e13-8c7f-798253a44329> /Applications/LibreOffice.app/Contents/Frameworks/libassuan.0.dylib 0x107078000 - 0x10708ffff libgpg-error.0.dylib (*) <b3e7d769-b76b-3c21-8bb2-c7ebf0306147> /Applications/LibreOffice.app/Contents/Frameworks/libgpg-error.0.dylib 0x106e38000 - 0x106e63fff libnssutil3.dylib (*) <e68ced56-9a9b-3b18-bcd1-88f263515280> /Applications/LibreOffice.app/Contents/Frameworks/libnssutil3.dylib 0x106b94000 - 0x106b97fff libplds4.dylib (*) <9b197d49-93c3-3a17-8f3f-55a52c827536> /Applications/LibreOffice.app/Contents/Frameworks/libplds4.dylib 0x1070a4000 - 0x1070fffff libxmlscriptlo.dylib (*) <308de6cb-caf8-321e-858a-ca630216bd6a> /Applications/LibreOffice.app/Contents/Frameworks/libxmlscriptlo.dylib 0x10771c000 - 0x107777fff libbasegfxlo.dylib (*) <785c3bb6-64c2-3487-9ddf-fa90679899cd> /Applications/LibreOffice.app/Contents/Frameworks/libbasegfxlo.dylib 0x104f00000 - 0x104f0bfff libdrawinglayercorelo.dylib (*) <c512ecd6-619e-3395-a8aa-3796753d217f> /Applications/LibreOffice.app/Contents/Frameworks/libdrawinglayercorelo.dylib 0x107184000 - 0x107197fff libi18nutil.dylib (*) <b3a25a38-cde5-3318-b2a9-94da3819c515> /Applications/LibreOffice.app/Contents/Frameworks/libi18nutil.dylib 0x1077ac000 - 0x1077ebfff libsotlo.dylib (*) <c14714ee-efc2-3ddd-ba28-efd902101bf2> /Applications/LibreOffice.app/Contents/Frameworks/libsotlo.dylib 0x1075ec000 - 0x107667fff libepoxy.dylib (*) <ccb2470e-c0a0-36e0-8304-804982f41039> /Applications/LibreOffice.app/Contents/Frameworks/libepoxy.dylib 0x109340000 - 0x10985ffff libskialo.dylib (*) <816e5598-d3d0-3797-8391-61d4997198b1> /Applications/LibreOffice.app/Contents/Frameworks/libskialo.dylib 0x108e38000 - 0x10922bfff libpdfiumlo.dylib (*) <e888be6b-0a55-3da7-a3f1-4e4c93519624> /Applications/LibreOffice.app/Contents/Frameworks/libpdfiumlo.dylib 0x1078e8000 - 0x10792bfff liblcms2.2.dylib (*) <153862ae-66fc-36d8-a18a-edd2431ac5a3> /Applications/LibreOffice.app/Contents/Frameworks/liblcms2.2.dylib 0x10aa28000 - 0x10ad57fff libxolo.dylib (*) <e97e83fa-a4f4-3db1-baaa-ec2fa6a81bc2> /Applications/LibreOffice.app/Contents/Frameworks/libxolo.dylib 0x107818000 - 0x107883fff liblnglo.dylib (*) <a77d654c-eda9-336a-aefc-9e461e98514d> /Applications/LibreOffice.app/Contents/Frameworks/liblnglo.dylib 0x107134000 - 0x10714bfff libsaxlo.dylib (*) <55f088de-a549-3d55-a4a1-ac5187753192> /Applications/LibreOffice.app/Contents/Frameworks/libsaxlo.dylib 0x10794c000 - 0x107a13fff libdrawinglayerlo.dylib (*) <221b574f-9784-3bba-bb34-d1bbf63f19c0> /Applications/LibreOffice.app/Contents/Frameworks/libdrawinglayerlo.dylib 0x10869c000 - 0x10875bfff liborcus-0.17.0.dylib (*) <b77b3a16-41ee-3b23-9bb6-a4252513d2a8> /Applications/LibreOffice.app/Contents/Frameworks/liborcus-0.17.0.dylib 0x107aa8000 - 0x107ae7fff liborcus-parser-0.17.0.dylib (*) <d4a02a77-4df6-309d-9623-716c7f2bc666> /Applications/LibreOffice.app/Contents/Frameworks/liborcus-parser-0.17.0.dylib 0x10849c000 - 0x1084bffff libcanvastoolslo.dylib (*) <a6088516-2433-3b8a-b656-a3b200094308> /Applications/LibreOffice.app/Contents/Frameworks/libcanvastoolslo.dylib 0x108404000 - 0x108433fff libcppcanvaslo.dylib (*) <90781513-274b-32eb-b3f0-c6e21c28502e> /Applications/LibreOffice.app/Contents/Frameworks/libcppcanvaslo.dylib 0x108588000 - 0x1085a3fff libavmedialo.dylib (*) <33d0c935-2946-367e-9fd3-32c1934cd2c0> /Applications/LibreOffice.app/Contents/Frameworks/libavmedialo.dylib 0x108b6c000 - 0x108c77fff libdbtoolslo.dylib (*) <a77f0966-2502-3ac9-9c9b-5a6ca1cbdb0c> /Applications/LibreOffice.app/Contents/Frameworks/libdbtoolslo.dylib 0x108658000 - 0x108677fff 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<b4fdaece-9727-3969-b014-27f7f24c8e01> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x193bc9000 - 0x193efcfff com.apple.HIToolbox (2.1.1) <5f34bbf5-653a-31a5-b4b3-0a02c91ab488> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x189f8a000 - 0x18a01853b dyld (*) <ac277a36-1808-327a-8761-cca585421212> /usr/lib/dyld External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%) Writable regions: Total=2.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.0G(100%) VIRTUAL REGION REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 256K 2 Activity Tracing 256K 1 CG backing stores 1920K 4 CG image 122.0M 63 CG raster data 144K 5 ColorSync 624K 28 CoreAnimation 114.7M 33 CoreGraphics 32K 2 CoreGraphics (reserved) 16K 1 reserved VM address space (unallocated) CoreImage 16K 1 CoreUI image data 3232K 23 Foundation 32K 2 Image IO 128K 8 Kernel Alloc Once 32K 1 MALLOC 915.1M 99 MALLOC guard page 192K 10 MALLOC_MEDIUM (reserved) 920.0M 8 reserved VM address space (unallocated) SQLite page cache 256K 2 STACK GUARD 56.1M 5 Stack 10.1M 5 VM_ALLOCATE 5408K 55 __AUTH 925K 241 __AUTH_CONST 16.5M 428 __CTF 824 1 __DATA 7190K 546 __DATA_CONST 25.9M 553 __DATA_DIRTY 1089K 141 __FONT_DATA 2352 1 __LINKEDIT 846.2M 125 __OBJC_RO 66.2M 1 __OBJC_RW 2011K 1 __TEXT 433.4M 570 dyld private memory 272K 2 mapped file 6.0G 1265 shared memory 976K 21 =========== ======= ======= TOTAL 9.5G 4254 TOTAL, minus reserved VM space 8.6G 4254 ----------- Full Report ----------- 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Thunderbolt Bus: iMac, Apple Inc. Actual Results: It crashes every time, I cannot use Libreoffice at all. Expected Results: Fix the bugs so that I can use Libreoffice as before. Reproducible: Always User Profile Reset: No Additional Info: Fix the bugs.
I don't know Allele store but could you give a try to LO 7.5.3 (which is freely provided here: https://www.libreoffice.org/download/download-libreoffice/) + apply https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile ?
*** Bug 155536 has been marked as a duplicate of this bug. ***
(In reply to Telesto from comment #2) > *** Bug 155536 has been marked as a duplicate of this bug. *** @Telesto: thank you for having spotted the dup @Tom: please don't submit bugtrackers identical to previous one. Most of QA for LibreOffice is done by benevolent so no need to create the same with "Urgent" in title, it won't go faster.
@Patrick Would you mind to take a peek at the crash report?
(In reply to Telesto from comment #4) > @Patrick > Would you mind to take a peek at the crash report? The crash is occurring in +[AquaA11yTextAttributesWrapper createAttributedStringForElement:inOrigRange:] so that tells me native accessibility is enabled. The increasing slowness in Calc when native accessibility is enabled sounds a lot like issue #155376. Calc gets really slow and memory usage increases sharply when native accessibility is enabled. The crash looks like a failure to allocate memory and nearly 1 GB of memory has already been allocated at the time of the crash so I am guessing that the user is running out of memory due to the large amount of memory that Calc's accessibility code uses.
I downloaded the latest Libreoffice 7.5.4 on my iMac with M1 CPU, it is a litter bit improved, but frequently closes without crash report, I had to frequently re-open file for recovery, cannot work on my file.
[Automated Action] NeedInfo-To-Unconfirmed
I recently upgraded much of the macOS native accessibility code to Apple's most current accessibility API (i.e. I replaced NSViews with NSAccessiblityElements) in the master branch. This change reduces memory usage significantly so I am hoping this change also fixes this bug. This change is in the master nightly builds: https://dev-builds.libreoffice.org/daily/master/current.html Note: if LibreOfficeDev won't launch after installation, you may need to invoke a Terminal command: https://wiki.documentfoundation.org/QA/Testing_Daily_Builds#Using_daily_builds
(In reply to Patrick Luby from comment #8) > I recently upgraded much of the macOS native accessibility code to Apple's > most current accessibility API (i.e. I replaced NSViews with > NSAccessiblityElements) in the master branch. This change reduces memory > usage significantly so I am hoping this change also fixes this bug. > > This change is in the master nightly builds: > > https://dev-builds.libreoffice.org/daily/master/current.html >... Great news! Let's put this one to NEEDINFO then (waiting for Tom Lin's feedback with a daily build from master).
Dear Tom Lin, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Tom Lin, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp