Created attachment 124154 [details] DOCX crash Writer the DOCX document "NAHOUM_ RETRAITE-LETTRE.docx" (109 ko) crash PDF conversion. When I convert this document in .doc using Word, the PDF conversion is done correctly.
Created attachment 124155 [details] DOC File ok
On pc Debian x86-64 with master sources updated today or with LO Debian package 5.1.2.1.0, I don't reproduce this. Could you give a try with LO 5.1.2? Also, did you use specific options for PDF export? If not sure, please rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new try. BTW, your doc might be confidential, you should have removed at least names of people quoted there.
I've just made a new test and LO 5.1.2 crashes when exiting it after having exported in PDF. Do you confirm the crash is during the pdf export?
(In reply to Julien Nabet from comment #2) > On pc Debian x86-64 with master sources updated today or with LO Debian > package 5.1.2.1.0, I don't reproduce this. > > Could you give a try with LO 5.1.2? > Also, did you use specific options for PDF export? If not sure, please > rename your LO directory profile (see > https://wiki.documentfoundation.org/UserProfile#Windows) and give it a new > try. > > BTW, your doc might be confidential, you should have removed at least names > of people quoted there. I do not want to update the original document to keep the error. you can put this attachment in private ? best regards
(In reply to Julien Nabet from comment #3) > I've just made a new test and LO 5.1.2 crashes when exiting it after having > exported in PDF. > Do you confirm the crash is during the pdf export? I run libreoffice as server "C:\Program Files (x86)\LibreOffice 4\program\soffice.exe" --headless -accept="socket,host=localhost,port=8100;urp;" Then I do the conversion using the Java API : XComponent document = initializeLibreOfficeService(inPath.toUri()); saveAs(document, outPath.toUri(), filterName, filterData); I put in attachment the source code.
Created attachment 124230 [details] Source code to do the PDF Transformation
2 things: 1) All the attachments are automatically made public so I can't keep your file private since it's already public. (like the 2 other files you put) (see https://wiki.documentfoundation.org/QA/BugReport/Attachments) To remove it, I'm not sure but I think you must create a bugtracker with "Product = LibreOffice", "Component=deletionrequest" 2) I don't know how to use Java Api but give a try to advice given in https://bugs.documentfoundation.org/show_bug.cgi?id=99137#c2
(In reply to Julien Nabet from comment #3) > I've just made a new test and LO 5.1.2 crashes when exiting it after having > exported in PDF. > Do you confirm the crash is during the pdf export? I just installed LO 5.1.2 win x86. The problem is the same. I confirm the crash is during the pdf export.
Version must correspond to the oldest LO version where you may find the bug, so I reverted back version. Also, since I don't have more questions, I'll put the status back to UNCONFIRMED.
Could you get a backtrace of the crash: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Also, could you make the code example as minimal as possible? (eg. not a servlet)
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170131
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20170301