Bug 93990 - closing error
Summary: closing error
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
4.4.5.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-09-07 13:45 UTC by massimiliano.civai
Modified: 2016-10-10 10:21 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
Message to snap back (118.28 KB, application/vnd.oasis.opendocument.graphics)
2015-09-07 13:45 UTC, massimiliano.civai
Details

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Description massimiliano.civai 2015-09-07 13:45:16 UTC
Created attachment 118498 [details]
Message to snap back

the closure of one of the components of libreoffice the message as sent in the attached file
Comment 1 Timur 2015-09-07 16:09:00 UTC
Does this happen each time or it happened once?
Does this happen with a specific file or with all files?
If it's a specific file, please describe exact steps that lead to crash and attach a file.

To be certain the reported issue is not related to corruption in the user profile, could you rename this LibreOffice user directory ( see https://wiki.documentfoundation.org/UserProfile#Default_location or http://ask.libreoffice.org/en/question/903/where-are-the-libreoffice-data-profile-files/ ) and re-test?

Can you please test with previous LO versions? 
If you still reproduce this, would it be possible you retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Comment 2 Xisco Faulí 2016-09-11 13:36:26 UTC Comment hidden (obsolete)
Comment 3 Xisco Faulí 2016-10-10 10:21:01 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010