Bug 93460 - I can not print double-sided
Summary: I can not print double-sided
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.0.0.5 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2015-08-16 01:53 UTC by bigbillsfan
Modified: 2016-10-10 10:34 UTC (History)
1 user (show)

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Description bigbillsfan 2015-08-16 01:53:12 UTC
I have a Brother J470DW printer.  In the past I have been able to print double-sided.  When I tried to do so with LibreOffice 5.0 Writer using Windows 10, I did not have that option.  I checked the user community for a similar problem and found one where the user had an HP printer.  I could not use the solution that user found although I did follow the same sequence "File > Printer Settings > select your printer > properties".  For the properties of my printer, there was no option for 2-sided printing, which is available using my printer's properties when I print from email as an example.  LibreOffice does not offer that option.
Comment 1 m_a_riosv 2015-08-16 20:19:44 UTC
Hi @bigbillsfan, thanks for reporting.

Please try selecting other printer, changing again to your Brother, perhaps it can forces to re-read the printer options.
Comment 2 Xisco Faulí 2016-09-11 13:21:04 UTC Comment hidden (obsolete)
Comment 3 Xisco Faulí 2016-10-10 10:34:53 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010