Bug 93355 - v5.0.0.5 Won't install - error 2211
Summary: v5.0.0.5 Won't install - error 2211
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
5.0.0.5 release
Hardware: Other Windows (All)
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-08-11 13:21 UTC by marvinb123
Modified: 2016-10-10 10:30 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Screen shot oferror (239.62 KB, image/jpeg)
2015-08-11 13:21 UTC, marvinb123
Details

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Description marvinb123 2015-08-11 13:21:22 UTC
Created attachment 117826 [details]
Screen shot oferror

I have Windows 8.1 on a 64 bit Toshiba.
My old version is now loosing headers when I load old documents.
V5 won't install.
V4.4.5 also fails to install. 
If I can't get a working version soon I will have to move on to a different package. I used OpenOffice for years and then LibreOffice so I would hate to move on but what else am I going to do?
Comment 1 raal 2015-09-01 11:43:18 UTC
Please try LO 5.0.1, http://www.libreoffice.org/download/
Comment 2 Maxim Monastirsky 2015-09-01 11:47:18 UTC
Make sure to completely uninstall old versions before trying to install the new.
Comment 3 Buovjaga 2015-09-14 14:57:06 UTC
Set to NEEDINFO per last comments.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 4 Xisco Faulí 2016-09-11 13:43:07 UTC Comment hidden (obsolete)
Comment 5 Xisco Faulí 2016-10-10 10:30:20 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010