Bug 93303 - Crash on export to JPEG
Summary: Crash on export to JPEG
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.4.5.2 release
Hardware: x86-64 (AMD64) Windows (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-08-09 16:12 UTC by Dave Nadler
Modified: 2016-10-10 10:31 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Crash on export to JPEG (14.32 KB, application/vnd.oasis.opendocument.text)
2015-08-09 16:12 UTC, Dave Nadler
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Dave Nadler 2015-08-09 16:12:57 UTC
Created attachment 117790 [details]
Crash on export to JPEG

Try export to JPEG on attached file, specify 600 dpi and leave other parameters unchanged. Immediate crash.
Comment 1 Joel Madero 2015-08-09 16:43:08 UTC
Ubuntu 15.04 x64
LibreOffice Version: 5.0.0.4

No crash.


Please test with 5.0 and report back. Thanks
Comment 2 Joel Madero 2015-08-09 16:43:58 UTC
Lowering to major also. Although both Major and Critical reflect crashes, this is a corner case crash (a single document with a feature that most users don't use...exporting to jpeg). This isn't going to affect enough people to qualify as a critical bug.
Comment 3 Jacques Guilleron 2015-08-10 06:41:36 UTC
Hi Dave,

No crash for me using 
LO 4.4.5.2 Build ID: a22f674fd25a3b6f45bdebf25400ed2adff0ff99
OS: Windows 7 Home Premium
and according to your steps.
Are you the same OS?
Comment 4 Dave Nadler 2015-08-10 11:09:03 UTC
I am using Windows 8.1 64-bit.
Comment 5 tommy27 2015-08-13 15:05:28 UTC
no crash on Win8.1 x64 using LibO 4.4.5.1

try resetting the user profile and tell if issue persists.

https://wiki.documentfoundation.org/UserProfile

status -> NEEDINFO
Comment 6 Xisco Faulí 2016-09-11 13:14:28 UTC Comment hidden (obsolete)
Comment 7 Xisco Faulí 2016-10-10 10:31:56 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010