Bug 90628 - text becomes corrupt after a very long editing time, some characters are replaced, some disappear completely
Summary: text becomes corrupt after a very long editing time, some characters are repl...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
4.3.6.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-04-15 08:42 UTC by sam113101
Modified: 2016-10-10 11:14 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
gibberish (bug) (285.21 KB, image/png)
2015-04-15 08:42 UTC, sam113101
Details
displayed properly (275.84 KB, image/png)
2015-04-15 08:43 UTC, sam113101
Details

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Description sam113101 2015-04-15 08:42:57 UTC
Created attachment 114803 [details]
gibberish (bug)

I had an uptime of 3 weeks, meaning that calc had not been closed for 3 weeks.

I switched to my calc window today and saw that my text had been replaced with gibberish. Not only some characters were replaced with random (different) characters, but there seemed to be an overall font problem (some characters seemed to be bolder or stand higher than other characters).

There isn't much to say other than the fact that calc had been running for 3 weeks straight. I cannot quickly reproduce it.

The following attachments explain the problem better. First screenshot is the buggy calc instance showing gibberish, second screenshot is a new instance of calc showing the same document displayed properly.
Comment 1 sam113101 2015-04-15 08:43:36 UTC
Created attachment 114804 [details]
displayed properly
Comment 2 Joel Madero 2015-10-18 01:15:06 UTC
I'm sorry Sam but there isn't anything here to reproduce - in order for us to confirm a bug we need reproducible steps. Having a one time experience (I presume one time?) where after 3 weeks the text gets biggerish isn't giving us nearly enough information for us to confirm the bug, let alone fix the issue.

I am marking this as NEEDINFO -

A couple things to do:

1. Test with 5.0.2.2;
2. Confirm that the issue happens more than one time;
3. Confirm that the issue happens with more than one document
4. Reset your profile: https://wiki.documentfoundation.org/UserProfile

If you do all of these and can *consistently* reproduce the issue following a set of steps (if it's, turn on LibreOffice, open X file, leave open for 3 weeks) that's fine, just let us know that it's consistently happening with a currently supported version.

After doing this set to UNCONFIRMED.
Comment 3 Xisco Faulí 2016-09-11 20:27:14 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2016-10-10 11:14:09 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010