Bug 90587 - fileopen filesave Pictures lost
Summary: fileopen filesave Pictures lost
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
4.4.2.2 release
Hardware: x86 (IA32) Windows (All)
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 90595 (view as bug list)
Depends on:
Blocks:
 
Reported: 2015-04-13 05:26 UTC by Leif Johansen
Modified: 2017-03-28 08:13 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


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Description Leif Johansen 2015-04-13 05:26:21 UTC
After building up a presentation with about 30 dias and with near 80 photos, I lost all the photos on saving. This happen three times. First most of the photos were copy-past. Second and third time I have all the photos in a map as .jpg files, but the same problem was there. Now I am using an old Power Point version from 2000. 

There was no problem with text. I have all the dias with text and with empty frames for the photos.

The photos were from about 50 kb til 3 Mb  typical 100 kb to 300 kb
Comment 1 raal 2015-04-13 18:35:52 UTC
Please describe more -  what type of file - odp, ppt? What type of picture - png, jpg, mixed?
Ideally, could you attach the file?
Comment 2 raal 2015-04-14 02:18:20 UTC
*** Bug 90595 has been marked as a duplicate of this bug. ***
Comment 3 raal 2015-04-14 15:56:41 UTC Comment hidden (obsolete)
Comment 4 raal 2015-04-14 15:57:37 UTC
(In reply to raal from comment #1)
> Please describe more -  what type of file - odp, ppt? What type of picture -
> png, jpg, mixed?
> Ideally, could you attach the file?

Test file and answer is in the bug 90595
Comment 5 Robinson Tryon (qubit) 2015-04-17 22:56:33 UTC
(In reply to raal from comment #4)
> Test file and answer is in the bug 90595

The information:

(In reply to Leif Johansen from bug 90595 comment #0)
> As I wrote I build up a presentation as a odp file with pictures photos and
> other .jpg pictures from scanner.
> 
> 1. and 2. time most of the pictures were copy and past from Paint Shop Pro
> 17 or Irfan View some were loaded from .jpg files. Several times I made a
> security save of the odp fil. Many of the pictures come from extrated pdf
> pages loaded in Paint Shop Pro (300 dpi). The pictures were cut out of the
> pages and then copy past from Paint Shop Pro screen I don't know the format
> but it must be a windows transfer format. Later I saved the pictures from
> Paint Shop Pro and Irfan view as jpg files.
> 
> 1. time I have made 4 or 5 dias and then I lost the pictures after saving.
> 2. time I have made about 20 dias and then it happens again the pictures
> disappear be saving
> 3. time I first have saved all the pictures as jpg files and then loaded in
> Impress.  At about 30 dias it happens again by saving.
> 
> One of the dias remain with pictures all the other pictures were lost. All
> text in the dias remain as written. The odp fil drop from about  30 Mb to 10
> kb.
> 
> Then I convertet and saved the odp file (the version without pictures after
> 3.) to a ppt file. In Power Point 2000 I placed all the photos in the
> presentation and saved it as ppt file. I have tried to open this fil in
> Impress and save is again as odp no problems all pictures are there only a
> little problem with dia 34.
> 
> Is there a limit on size of the jpg pictures?
> 
> I am sorry but I don't have a copy of the corruptet file, but you get the
> ppt file and the odp file. Please have a look at dia number 34 Impress can
> not made this from the ppt file.
> 
> Download the files from:
> 
> http://www.fotohistoricum.dk/fotoforedrag.ppt
> http://www.fotohistoricum.dk/fotoforedrag.odp
> 
> With greetings
> Leif Johansen
Comment 6 Robinson Tryon (qubit) 2015-04-17 23:49:00 UTC
> (In reply to Leif Johansen from bug 90595 comment #0)
> > 1. time I have made 4 or 5 dias and then I lost the pictures after saving.

What file format were you using for saving?

Were you embedding the files or just linking to them?
https://help.libreoffice.org/Common/Inserting,_Editing,_Saving_Bitmaps

Status -> NEEDINFO

> > Then I convertet and saved the odp file (the version without pictures after
> > 3.) to a ppt file. In Power Point 2000 I placed all the photos in the
> > presentation and saved it as ppt file.

> I have tried to open this fil in
> > Impress and save is again as odp no problems all pictures are there only a
> > little problem with dia 34.

Ah, interesting!

> > Is there a limit on size of the jpg pictures?
> > 

AFAIK, there's no limit on the size of ODF files or included files that would be close to the size of a few scanned images. Just for reference, how many MB of media do you think you added to the document?  (rough estimate is fine)

How big is your graphics cache?
(Tools -> Options -> LibreOffice -> Memory)

If you're working with many large images, bumping up the cache can help speed up LibreOffice for you
https://help.libreoffice.org/Common/Memory
Comment 7 Buovjaga 2015-04-18 18:25:22 UTC
The problem I see in Libo with slide 34 of the .ppt is that it has white text on white background. In MSO, the bullet text and "Tak for i dag" are black.

I confirm that no picture loss happens when saving the ppt as odp in LibO.

Win 8.1 32-bit
MSO 2013
LibO Version: 4.5.0.0.alpha0+
Build ID: 211c12b9c64facd1c12f637a5229bd6a6feb032a
TinderBox: Win-x86@39, Branch:master, Time: 2015-04-18_00:35:20
Locale: fi_FI
Comment 8 Leif Johansen 2015-04-18 20:24:36 UTC
I used the odp format in the first three attempt where I lost the pictures
Comment 9 Leif Johansen 2015-04-18 20:27:55 UTC
I have later seen that problem, when converting to Power Point at one or two dias  black text was converted to white text
Comment 10 Robinson Tryon (qubit) 2015-04-19 14:32:34 UTC
It sounds like there are/may be multiple different issues affecting the results here.

(In reply to Beluga from comment #7)
> The problem I see in Libo with slide 34 of the .ppt is that it has white
> text on white background. In MSO, the bullet text and "Tak for i dag" are
> black.

This piece seems actionable, however it sounds like something different from the Summary. Assuming y'all agree to my assessment, Leif: Could you please file that as a separate bug report?  (and then Beluga can hopefully repro and triage)

> 
> I confirm that no picture loss happens when saving the ppt as odp in LibO.

Okay. Sounds like we're still trying to figure out the main gist of this bug report: Pictures going missing from the ODP file.
Comment 11 Edmund Laugasson 2015-05-24 18:01:43 UTC
I would propose to reduce picture sizes before inserting them to the Impress using some bulk resize tool. Usually projector has resolution 1024x768 and there is no point to have larger pictures for screen view. Also using ~85% of JPG quality would be enough for screen view. Would suggest to use JPG as photo file format and nothing else.
Using "Tools->Minimize presentation" would also help reduce the presentation size.
If still there are problems (e.g. too much pictures to load them all simultaneously as the presentation software does) then I would propose not to use presentation software but just show pictures as separate files with some picture viewing software. Did use that solution several times. When using just picture viewer then one picture will be loaded at a time and there will be no problem with memory.
Comment 12 Robinson Tryon (qubit) 2016-08-05 22:00:43 UTC
(In reply to Leif Johansen from comment #0)
> After building up a presentation with about 30 dias and with near 80 photos,
> I lost all the photos on saving.

Looks like there hasn't been any activity on this bug for over a year. Are you still able to reproduce the problem with a modern build?

Status -> NEEDINFO
Comment 13 QA Administrators 2017-03-01 10:41:19 UTC Comment hidden (obsolete)
Comment 14 QA Administrators 2017-03-28 08:13:18 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170328