Bug 67028 - Other: pdf created by LO printing inverted on OpenSuse
Summary: Other: pdf created by LO printing inverted on OpenSuse
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
4.1.1.2 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords: possibleRegression
Depends on:
Blocks:
 
Reported: 2013-07-18 08:44 UTC by Boudewijn
Modified: 2015-12-15 10:53 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Doc file that refuses to print (26.50 KB, application/msword)
2013-10-21 17:31 UTC, Boudewijn
Details
pdf file that alway print inverted (white letters on black background) (33.42 KB, application/pdf)
2013-10-21 17:32 UTC, Boudewijn
Details

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Description Boudewijn 2013-07-18 08:44:12 UTC
Problem description: 

All pdf files created by LO will print inverted, this means that I got a black background and white letters. Even the original files got ones in a while a inverted page, mostly a page with a picture on it.

Printer Driver: Canon Printer Driver Common Module for Linux v2.60

On windows it seem to print normal
              
Operating System: openSUSE
Version: 4.0.3.3 release
Last worked in: 3.6.7.2 rc
Comment 1 Jorendc 2013-10-04 10:20:24 UTC
Hi boudewijn,

Is this behavior still reproducible using 4.1.1 for example? (http://www.libreoffice.org/download)

Kind regards,
Joren
Comment 2 Boudewijn 2013-10-05 17:17:56 UTC
Yes, but I have the idea that there is something wrong with okular because other pdf files go wrong now too.

With 4.1.1 I have a new issue, I can't print .doc files I opened in LO. The printer complains about wrong paper size or setting but it is set in the printer options to A4. For docx files it is working.

Upgrading to driver version 2.7 is not changing anything.
Comment 3 Robinson Tryon (qubit) 2013-10-16 03:23:04 UTC
Changing 'regression' -> 'PossibleRegression' until we have independent confirmation.
Comment 4 Robinson Tryon (qubit) 2013-10-16 03:27:14 UTC
(In reply to comment #2)
> Yes, but I have the idea that there is something wrong with okular because
> other pdf files go wrong now too.

Hi Boudewijn,

Could you please upload a PDF file you've created with LibreOffice? That would allow us to see if we experience the same issues as you when we view and/or print the PDF.

> With 4.1.1 I have a new issue, I can't print .doc files I opened in LO. The
> printer complains about wrong paper size or setting but it is set in the
> printer options to A4. For docx files it is working.
> 
> Upgrading to driver version 2.7 is not changing anything.

It's hard to say if this problem is related to your PDF problem. Could you please attach one of the .doc files you're using?

Thanks
Comment 5 Boudewijn 2013-10-21 17:30:36 UTC
The doc wil not print because of wrong paper, although the printer is set to A4. The generated pdf will always print inverted.
Comment 6 Boudewijn 2013-10-21 17:31:20 UTC
Created attachment 87950 [details]
Doc file that refuses to print
Comment 7 Boudewijn 2013-10-21 17:32:22 UTC
Created attachment 87951 [details]
pdf file that alway print inverted (white letters on black background)
Comment 8 QA Administrators 2014-05-17 00:34:12 UTC
Dear Bug Submitter,

Please read the entire message before proceeding.

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 9 QA Administrators 2014-06-01 20:30:09 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Comment 10 Robinson Tryon (qubit) 2015-12-15 10:53:43 UTC
Migrating Whiteboard tags to Keywords: (possibleRegression)
[NinjaEdit]