Bug 159681 - Document Recovery warning keeps appearing on closing LibreOffice
Summary: Document Recovery warning keeps appearing on closing LibreOffice
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
24.2.0.3 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-02-11 10:53 UTC by PeeWee
Modified: 2024-02-28 03:14 UTC (History)
2 users (show)

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Description PeeWee 2024-02-11 10:53:45 UTC 
Description:
Document Recovery warning keeps appearing on closing LibreOffice using macOS Sonoma.

Steps to Reproduce:
1. Open LibreOffice, then open a document.
2. Make all necessary changes to the document and Save.
3. Close the document and LibreOffice at the same time.
4. A blank Document Recovery warning message appears.
5. Close the Document Recovery window and LibreOffice closes.
4. 

Actual Results:
This happens every time on closing down LibreOffice.

Expected Results:
This Document Recovery warning should not appear. The document and LibreOffice should close.


Reproducible: Always


User Profile Reset: No

Additional Info:
The document file has saved and opens normally in LibreOffice when clicking directly on the file name.
LibreOffice opens normally when clicking on the LibreOffice icon in Applications and the document file also opens normally.
Comment 1 m_a_riosv 2024-02-11 15:46:10 UTC 
Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 2 PeeWee 2024-02-12 10:38:38 UTC 
Carried out a safe mode restart.

This did not correct the problem of the Document Recovery window from with no files displayed in the window from opening when closing LibreOffice.

ALL files were saved before closing.

I clicked on Recover files and nothing happened. I had to manually close the Document Recovery window.

This does not happen in the Windows 11 or Ubuntu Deb version of LibreOffice.
Comment 3 Stéphane Guillou (stragu) 2024-02-27 08:28:45 UTC 
Thanks for the report.

- Can you please share the full information copied from LibreOffice > About?
- What hardware do you use?
- Does it happen with a specific component, or any component? (Writer, Calc...)

Looks a bit like bug 153209 or bug 148829.
Comment 4 PeeWee 2024-02-27 09:13:07 UTC 
This only happens in the macOS version of LibreOffice.

I am using an Intel Mac Mini 2018 running macOS Sonoma 14.3.1.

I do have laptops that run LibreOffice using Windows 11 and Ubuntu. No problem with the laptops with the same version of LibreOffice.

I also use an Intel MacBook Pro 2012 running macOS Catalina 10.15.7 with the same version of LibreOffice 24.2. No problem with this setup.

This problem happens with Writer, Impress and Draw. I have not tested the other LO modules because do not use them.

LibreOffice info on Intel Mac Mini 2018
Version: 24.2.0.3 (X86_(64) / LibreOffice Community
Build: da48488a73ddd66ea24cf16bb
Environme:nt CPU threads: 4; OS, macOS 14.3.1
User interface: UI render: default; VCL: osx
Locale: en-GB (en.UTF-8); UI: en-US
Misc: Calc: threaded
Comment 5 QA Administrators 2024-02-28 03:14:53 UTC Comment hidden (obsolete)