Bug 159215 - IMPRESS MP4 VIDEO: The selected file format is not supported.
Summary: IMPRESS MP4 VIDEO: The selected file format is not supported.
Status: RESOLVED DUPLICATE of bug 62408
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
7.6.4.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-01-16 09:01 UTC by Ludovica
Modified: 2024-01-17 08:03 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
First video I used (8.78 MB, video/mp4)
2024-01-16 09:02 UTC, Ludovica
Details
Second video I used (16.31 MB, video/mp4)
2024-01-16 09:03 UTC, Ludovica
Details
First video but in .flv format (3.55 MB, video/x-flv)
2024-01-16 09:03 UTC, Ludovica
Details
Video demonstration of the bug (4.83 MB, video/mp4)
2024-01-16 10:21 UTC, Ludovica
Details
No repro with macOS (2.69 MB, video/mp4)
2024-01-16 11:39 UTC, Vittorio D
Details

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Description Ludovica 2024-01-16 09:01:05 UTC
Description:
I was trying to insert an .mp4 video into my presentation, but every time I select the video, I get an error message 'The selected file format is not supported.'
I tried other videos, thinking that the one in question was corrupt, but nothing.
I have tried other formats other than mp4 such as FLV but nothing here either.

Steps to Reproduce:
1. Open a new presentation in Impress
2. go to insert > audio or video
3. insert an .mp4 video

Actual Results:
An error message appears saying 'The selected file format is not supported'.

Expected Results:
The chosen file is inserted into the presentation


Reproducible: Always


User Profile Reset: No

Additional Info:
Version: 7.6.4.1 (X86_64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: it-IT (it_IT); UI: it-IT
Calc: CL threaded
Comment 1 Ludovica 2024-01-16 09:02:28 UTC
Created attachment 191984 [details]
First video I used
Comment 2 Ludovica 2024-01-16 09:03:12 UTC
Created attachment 191985 [details]
Second video I used
Comment 3 Ludovica 2024-01-16 09:03:49 UTC
Created attachment 191986 [details]
First video but in .flv format
Comment 4 Ludovica 2024-01-16 10:21:59 UTC
Created attachment 191989 [details]
Video demonstration of the bug
Comment 5 Vittorio D 2024-01-16 11:14:35 UTC
No Repro with:
Version: 7.6.4.1 (AARCH64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 8; OS: Mac OS X 14.2.1; UI render: Skia/Metal; VCL: osx
Locale: it-IT (it_IT.UTF-8); UI: en-US
Calc: threaded

In my case, I tried to replicate all the listed steps, but I didn't encounter any kind of error. Specifically, I am attaching the video that demonstrates this.
Comment 6 Vittorio D 2024-01-16 11:39:03 UTC
Created attachment 191993 [details]
No repro with macOS
Comment 7 Gabor Kelemen (allotropia) 2024-01-17 08:03:07 UTC

*** This bug has been marked as a duplicate of bug 62408 ***