Bug 159160 - Typing freezes and Command Bar Drop down commands disappear
Summary: Typing freezes and Command Bar Drop down commands disappear
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.6.4.1 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-01-13 00:45 UTC by Alex Giuliani
Modified: 2024-01-30 06:03 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Blanck Commands (524.18 KB, image/jpeg)
2024-01-13 00:59 UTC, Alex Giuliani
Details
Arquive of the Graphic Test Results. Reference Skia (49.37 KB, application/zip)
2024-01-30 01:28 UTC, Alex Giuliani
Details
Arquive Reference Skia (37 bytes, text/plain)
2024-01-30 01:36 UTC, Alex Giuliani
Details

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Description Alex Giuliani 2024-01-13 00:45:19 UTC
Description:
My system is Windows 8.1 Pro. LibreOffice version 7.6.4.1
Error has been happening since versions 5.
Typing becomes slow and freezes. At the same time, the Command Bar has the list, after opening the Drop Down, in blank. Commands disappear. When hovering the mouse, when there are commands in other sub-windows or another Drop Dowm, the list appears again but typing is blocked. It doesn't return anymore.
You need to close and reopen the program and after typing a few characters it crashes again.
This last time I noticed that it has been exactly 30 days since installation. The other times I didn't realize it or it was a coincidence.
I did all the cleaning possible, uninstalled and reinstalled several times but it was no longer restored until the next version, which after a period of time returned to show this error.
I give up using the program for a while, until there is a new version.

Actual Results:
Typing becomes slow and freezes. At the same time, the Command Bar has the list, after opening the Drop Down, in blank. Commands disappear. When hovering the mouse, when there are commands in other sub-windows or another Drop Dowm, the list appears again but typing is blocked. It doesn't return anymore.


Expected Results:
Typing becomes slow and freezes.
Command Bar has the list in blank


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Not having locked and kept the controls active.
Comment 1 Alex Giuliani 2024-01-13 00:59:37 UTC
Created attachment 191904 [details]
Blanck Commands
Comment 2 m_a_riosv 2024-01-13 02:59:48 UTC
Please paste the information in Menu/Help/About LibreOffice, there is an icon to copy.

Have you testing modifying skia options.
Menu/Tools/LibreOffice/View - Graphics Output
Comment 3 Alex Giuliani 2024-01-13 18:09:07 UTC
Version: 7.6.4.1 (x86) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 2; OS: Windows 6.3 Build 9200; UI render: Skia/Raster; VCL: win
Locale: pt-BR (pt_BR); UI: pt-BR
Calc: threaded
Comment 4 Alex Giuliani 2024-01-13 18:25:35 UTC
"Have you testing modifying skia options.
Menu/Tools/LibreOffice/View - Graphics Output"
Yes, I tested.
It was in the Standard style. I switched to LibreOffice, tested it, it was the same. I changed it to Theme Colors and it crashes again and the commands disappear.
Thanks
Comment 5 QA Administrators 2024-01-14 03:12:33 UTC Comment hidden (obsolete)
Comment 6 Buovjaga 2024-01-25 16:33:29 UTC
(In reply to Alex Giuliani from comment #4)
> "Have you testing modifying skia options.
> Menu/Tools/LibreOffice/View - Graphics Output"
> Yes, I tested.
> It was in the Standard style. I switched to LibreOffice, tested it, it was
> the same. I changed it to Theme Colors and it crashes again and the commands
> disappear.
> Thanks

Maybe you were changing the wrong options? Under "Graphics Output", do you see a checkbox for "Use Skia for all rendering"?
Comment 7 Alex Giuliani 2024-01-30 01:28:29 UTC
Created attachment 192240 [details]
Arquive of the Graphic Test Results. Reference Skia
Comment 8 Alex Giuliani 2024-01-30 01:36:17 UTC
Created attachment 192241 [details]
Arquive Reference Skia
Comment 9 QA Administrators 2024-01-30 03:12:52 UTC Comment hidden (obsolete)
Comment 10 Buovjaga 2024-01-30 06:03:32 UTC
(In reply to Alex Giuliani from comment #7)
> Created attachment 192240 [details]
> Arquive of the Graphic Test Results. Reference Skia

It seems you have clicked the button "Run Graphics Tests". This is not relevant.