Bug 158987 - LibreOffice not opening / responding when starting from a .doc file
Summary: LibreOffice not opening / responding when starting from a .doc file
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.6.4.1 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-01-02 18:00 UTC by Finn
Modified: 2024-01-22 15:15 UTC (History)
2 users (show)

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Crash report or crash signature:

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Description Finn 2024-01-02 18:00:56 UTC 
Description:
Writer opens from start window / software selection, but will not open from double click on .doc document

Steps to Reproduce:
1.Double click on .doc file
2.
3.

Actual Results:
White window, software hangs, force termination

Expected Results:
Same thing happening all the time


Reproducible: Always


User Profile Reset: No

Additional Info:
Opened the .doc file.
Comment 1 m_a_riosv 2024-01-02 21:35:26 UTC 
Please attach a sample file, and paste the information in Menu/Help/About LibreOffice, there is an icon to copy.
Comment 2 Finn 2024-01-02 21:57:10 UTC 
Because I needed a working version for ongoing work, I uninstalled ver. 7.6.4.1 and installed ver. 7.5.9.2, not without difficulties, but eventually succeeded. So no attachments are possible. Screen came up as all white from double click on .doc file, and unresponsive.
Comment 3 QA Administrators 2024-01-03 03:12:03 UTC Comment hidden (obsolete)
Comment 4 bnghiem18LO 2024-01-12 00:56:47 UTC 
Thank you for reporting the bug. I can not reproduce the bug in version 7.5.4.1 (AARCH64).
Comment 5 Buovjaga 2024-01-22 15:15:42 UTC 
(In reply to Finn from comment #2)
> Because I needed a working version for ongoing work, I uninstalled ver.
> 7.6.4.1 and installed ver. 7.5.9.2, not without difficulties, but eventually
> succeeded. So no attachments are possible. Screen came up as all white from
> double click on .doc file, and unresponsive.

Do you mean you deleted the .doc file? If not, does this happen with any .doc file, even blank ones?

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