Bug 158148 - Libreoffice crashed writer and calc open
Summary: Libreoffice crashed writer and calc open
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.3.5.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-11-09 14:57 UTC by robinlewando
Modified: 2024-05-08 03:16 UTC (History)
2 users (show)

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Description robinlewando 2023-11-09 14:57:17 UTC 
Description:
Libreoffice crashed for no apparent reason. I had two spreadsheets and three write documents open - they had been open all night. I woke the laptop up, went into one of the write documents my cursor froze, then LO crashed. All files had been saved and all files were recovered. The reason I'm reporting this is because this is the third time this has happened since the upgrade - which crashed my laptop.

Steps to Reproduce:
1.I do not know - I did nothing.
2.
3.

Actual Results:
That is not possible - I had - and generally have - a lot of applications open, even when the laptop is sleeping. So maybe I should close down everything overnight. The first two crashed happened during the day, so it's not the long sleep that did it. Maybe it's the laptop - it's a lenovo thinkbook.

Expected Results:
n/a


Reproducible: Sometimes


User Profile Reset: No

Additional Info:
Version: 7.3.5.2 (x64) / LibreOffice Community
Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01
CPU threads: 12; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-GB
Calc: CL
Comment 1 m_a_riosv 2023-11-09 17:57:50 UTC 
Please test in safe mode, Menu/Help/Restart in Safe Mode
Comment 2 Dieter 2023-11-09 19:26:24 UTC 
(In reply to m.a.riosv from comment #1)
> Please test in safe mode, Menu/Help/Restart in Safe Mode

And also with actual version of LO (LO 7.6)
=> NEEDINFO
Comment 3 m_a_riosv 2023-11-09 21:00:54 UTC 
Please test disabling Skia, Menu/Tools/Options/LibreOffice/View.
Comment 4 QA Administrators 2024-05-08 03:16:06 UTC 
Dear robinlewando,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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