On a two-monitor setup, when one monitor is set at a different scale than the other (e.g. 100% and 125%), LibreOffice windows (portable version only?) that appear on the other monitor have blank menus. I have been struggling with this strange bug for years over many versions, but found a clue to reproducing this recently in another product help forum. Moving the LO window to the first monitor allows the menus to reappear. See bug ID 153573 which might be a similar issue.
Thank you for the report, Richard. Can you please let us know: - which menus exactly are you taking about? Top bar menus or something else? - are you able to share a screenshot of the issue? - are you using the Tabbed UI instead of the standard one? - please paste here the full version information copied from Help > About LibreOffice Thank you!
Created attachment 190468 [details] LibreOffice showing blank menus
Version information below (Not relevant because LibreOffice has been exhibiting this bug for some years): Version: 7.6.2.1 (x86) / LibreOffice Community Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333 CPU threads: 4; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win Locale: en-GB (en_GB); UI: en-GB Calc: CL threaded --- I am using the PortableApps portable version of LO at the moment. In the past, I downloaded and installed the normal version and got the same behaviour. To reproduce the bug: I opened LO on Display-1 by double-clicking on a file in WindowsExplorer in Display-1. I clicked File/New/Document (NB: menus were visible on this document). I clicked the menu, File, on the New Document. The new document is shown in the attached screenshot with the blank menu. I closed the new document. The menus in the first document were now blank. I moved the first document to Display-2. The menus reappeared. I didn't know there was a tabbed UI - thanks! Display-1, 100% magnification, normal monitor. Display-2, 125% magnification, Wacom One tablet. I hope this helps! I was able to reproduce this bug on my system recently for the first time by following a thread regarding a different bug on a two-monitor setup on the software Krita (what I use the Wacom One tablet for). Putting the two displays at the same magnification eliminates the bug (I think). Kind regards, Richard.
[Automated Action] NeedInfo-To-Unconfirmed
Is Krita affected by the same issue? Can you please share the link the the forum post?
Krita is not affected in the same way (blank menus). In Krita, the line drawn by the pen was displaced by a few centimetres from the on-screen cursor. Setting equal display magnifications (to 100%) restored the correct behaviour. I'm sorry, I can't find the link. Coincidentally, setting equal display magnifications on both screens in Windows restored the menu items in LO - which gave me the clue as to how to reproduce the bug.