Description: Hello LO community, I've come to you because I'm experiencing a very restrictive problem with LibreOffice. I've just started using this software (version 7.1.8.1) in my new job, so I'm far from up to speed. My problem is as follows: I regularly work from home and when I do, I connect my computer to my personal screen to work. However, LibreOffice has a horribly slow frame rate on my home screen, so I have a really long delay that I don't really appreciate. I should point out that my computer is a MacBook Air with an M2 chip and 8 GB of ram and LO normally works very well on this Mac, in fact when I'm in the office, with the desktop screen, I don't have any problems (it's a Samsung but I don't know the reference). As far as my screen is concerned, I'm connected via HDMI 2.0 (as I am at the office), and I have a resolution of 2560*1440 (slightly lower than that of the Mac, I think) and 144Hz (KOORUI brand - 27E6QC). I checked in the Mac's monitor options and my screen is stuck at 60Hz because the Mac is in 60Hz. I should also point out that all the other applications and software work perfectly on my screen, I only have this problem with LO. Moreover, when I'm connected to my screen, LO is very, very slow on my screen, but if I switch the LO window to the Mac screen, everything works fine, so the problem seems to be linked to my screen. I've tried downloading LO on my personal PC (MSI brand under Windows 10) and everything works fine with my built-in screen and my second screen (with the same HDMI 2.0 connection). So I'm a bit lost, I've never encountered this type of problem before, I hope you can help me.... Actual Results: - Expected Results: - Reproducible: Always User Profile Reset: Yes Additional Info: -
Please don't set up as new your own reports, usually someone else must confirm the issue. OTOH, please try with a newer version, I think, specially with mac, that lot of work have been done. https://www.libreoffice.org/download/download-libreoffice/
Dear thibaud88501, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear thibaud88501, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp