Bug 157523 - Unable to install 7.5.7
Summary: Unable to install 7.5.7
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
7.5.7.1 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-29 22:20 UTC by James
Modified: 2024-04-29 03:13 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description James 2023-09-29 22:20:18 UTC
Downloaded the file, but when I clicked on the installer, message came up saying: 

This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

 I am running an up to date Windows 10 on my PC.

Any help or suggestions would be appreciated.
Comment 1 m_a_riosv 2023-09-30 01:54:54 UTC
Where and with which browser did you download the installer?
Comment 2 QA Administrators 2024-03-29 03:14:58 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2024-04-29 03:13:39 UTC
Dear James,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp