Bug 157483 - LibreOffice working too slow and unstable after usual update
Summary: LibreOffice working too slow and unstable after usual update
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.6.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-09-28 08:39 UTC by maxuzzz
Modified: 2024-05-16 03:16 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description maxuzzz 2023-09-28 08:39:40 UTC
Description:
LO working much more slow than before update, and crushes sometimes. Vvvvvvery slow app start; big time gap between F5 pressing and demonration of LOImpress presentation




Steps to Reproduce:
1. Start LO
2. Open presentation
3. Press F5


Actual Results:
Any LibreOffise application starts too slow - more than 1 minute between launching and ready to use
Demonstration start of Impress presentation also too slow - about 2 minutes between F5 pressing and actual demo. At least 30% of crushing during this action.

Expected Results:
Just start and just show me a demo, and please don't crush


Reproducible: Always


User Profile Reset: No

Additional Info:

LibreOffice Community 7.5.6.2, usual way updated from manjaro repo

HW: iCore i5, 12 GB RAM, Nvidia GPU m940
OS: Manjaro Linux 23.0.2 Uranos; kernel 6.2.16-1-MANJARO
 
Console output:
>optirun libreoffice

(soffice:6152): GLib-GObject-CRITICAL **: 10:51:08.167: invalid (NULL) pointer instance

(soffice:6152): GLib-GObject-CRITICAL **: 10:51:08.168: g_signal_connect_data: assertion 'G_TYPE_CHECK_INSTANCE (instance)' failed

(soffice:6152): GLib-GObject-CRITICAL **: 10:51:33.938: invalid (NULL) pointer instance

(soffice:6152): GLib-GObject-CRITICAL **: 10:51:33.938: g_signal_connect_data: assertion 'G_TYPE_CHECK_INSTANCE (instance)' failed
 -----------------------------
>libreoffice

(soffice:6407): GLib-GObject-CRITICAL **: 10:52:25.840: invalid (NULL) pointer instance

(soffice:6407): GLib-GObject-CRITICAL **: 10:52:25.840: g_signal_connect_data: assertion 'G_TYPE_CHECK_INSTANCE (instance)' failed

(soffice:6407): GLib-GObject-CRITICAL **: 10:52:43.167: invalid (NULL) pointer instance

(soffice:6407): GLib-GObject-CRITICAL **: 10:52:43.167: g_signal_connect_data: assertion 'G_TYPE_CHECK_INSTANCE (instance)' failed
Comment 1 TANAKA Hidemune 2023-09-28 12:33:39 UTC
The following versions did not reproduce the problem.

Version: 7.6.2.1 (X86_64) / LibreOffice Community
Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333
CPU threads: 24; OS: Linux 6.2; UI render: default; VCL: gtk3
Locale: ja-JP (ja_JP.UTF-8); UI: ja-JP
Calc: threaded


Can you upload a sample file?
Comment 2 maxuzzz 2023-10-03 19:58:19 UTC
What sample do you mean?
Comment 3 maxuzzz 2023-10-03 19:58:55 UTC
(In reply to TANAKA Hidemune from comment #1)
> The following versions did not reproduce the problem.
> 
> Version: 7.6.2.1 (X86_64) / LibreOffice Community
> Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333
> CPU threads: 24; OS: Linux 6.2; UI render: default; VCL: gtk3
> Locale: ja-JP (ja_JP.UTF-8); UI: ja-JP
> Calc: threaded
> 
> 
> Can you upload a sample file?

What sample do you mean
Comment 4 Stéphane Guillou (stragu) 2023-10-17 15:30:29 UTC
(In reply to maxuzzz from comment #3)
> What sample do you mean

A sample file, or "example file", or "test document".
But I understand your issue is not specific to some files.

Do you know which version worked well before you updated?
Have you tried version 7.5.7.2 or 7.6.2.1 ?

Can you pleas also try to backup your user profile and start with a fresh one: https://wiki.documentfoundation.org/UserProfile
Comment 5 QA Administrators 2024-04-15 03:15:31 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2024-05-16 03:16:35 UTC
Dear maxuzzz,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp