Description: After opening LibreOffice, then clicking everywhere while show "not responding" above the menu bar. I tried to find the cause by changing the "options" in this application, but resulting nothing. Then I tried to uninstall the Windows Update: Windows Update (KB5029921) Steps to Reproduce: 1. Uninstall the specific windows update. 2. 3. Actual Results: Manually, I find the Windows Update where previously I could start LibreOffice normally working. Uninstalling the update and restart it. Usually LibreOffice can start normally. Expected Results: Normal performance. Reproducible: Always User Profile Reset: No Additional Info: Please check what is inside the windows update that causes LibreOffice not responding.
Created attachment 189817 [details] Uninstalling the first line of windows update
Try repairing LibreOffice in Add and Remove Programs.
(In reply to Rosyad from comment #1) > Created attachment 189817 [details] > Uninstalling the first line of windows update It (not responding) happened after the last update.
(In reply to Rosyad from comment #3) > (In reply to Rosyad from comment #1) > > Created attachment 189817 [details] > > Uninstalling the first line of windows update > > It (not responding) happened after the last update. (In reply to m.a.riosv from comment #2) > Try repairing LibreOffice in Add and Remove Programs. I did it, but the problem is still. and I had the latest update I installed last night, but the problem is still there. Unfortunately I can't uninstall the windows update. It automatically installs itself after manual uninstallation. Same problem with OpenOffice as comparison (open source software).
Hello, "I can't reproduce the bug in: Version: 7.6.2.1 (X86_64) / LibreOffice Community Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333 CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: en-CA (en_CA); UI: en-US Calc: CL threaded And here: Version: 24.2.0.0.alpha0+ (x86) / LibreOffice Community Build ID: 2902ab24ecc5ffbf4907ea83b2028508b9de6364 CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Vulkan; VCL: win Locale: en-CA (en_CA); UI: en-US Calc: CL threaded My Windows version is: Edition Windows 10 Pro Version 22H2 Installed on 2021-03-11 OS build 19045.3448 Experience Windows Feature Experience Pack 1000.19044.1000.0 Can You specify Your version of Windows? Or maybe You have Windows 11.
Please copy and paste here the contents of your Help - About (LibreOffice - About on macOS) by clicking the copy button. This allows us to know more about your system.
Dear Rosyad, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Rosyad, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp
Well, my request to copy info from Help - About was probably silly, if the UI is not responding at all. Do you still get this with version 24.2 or 7.6.6? It might be fixed as bug 157135.