I run a spreadsheet where I enter data everyday to keep track of progress. Today I noticed that the data from the last two days is missing, I know that the day before yesterday's data was there yesterday because I used that data to make some calculations. When I opened the spreadsheet today to input today's figures the data as described above was missing. I have had this happen several times before, the problem is infrequent and I had put it down to forgetting to save when exiting even though I know I did save. The data from the last 2 days has gone and, as far as I am aware, is unrecoverable. As the spreadsheet is mearly a check on progress I have deamed it as a loss I can live, however I would be hard pushed to trust the application to store important information. I hope we can get this issue resolved, Many thanks Adam
Thank you for the report, Adam. In its current form, the issue you describe would be very hard to reproduce. Can you please provide more information: - Full version information copied from Help > About LibreOffice - Where is the file saved? Hard drive, networked location...? - What are you settings in Tools > Options > Load/Save > General > Save? - It might sound silly, but please also double-check that you haven't been using different version of what you think is one single file. After you have provided us with that, I think the best course of action is to: - (backup if needed and) reset your user profile (more info on https://wiki.documentfoundation.org/UserProfile) - update to LO 7.5.6, recently released - monitor if the issue occurs again, and if it does, let us know if you have more precise information (for example, does it happen if the computer goes to sleep?) Thank you!
Dear adam_braithwaite, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear adam_braithwaite, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp