Bug 155783 - unable to open doc file
Summary: unable to open doc file
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Android Viewer (show other bugs)
Version:
(earliest affected)
7.6.0.0 alpha1+
Hardware: ARM Android
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-06-12 01:52 UTC by jindam, vani
Modified: 2023-06-12 14:52 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
bug doc never opens (659.50 KB, application/msword)
2023-06-12 01:52 UTC, jindam, vani
Details

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Description jindam, vani 2023-06-12 01:52:57 UTC
Created attachment 187854 [details]
bug doc never opens

* open attachment bugdoc12062023.doc
* it shows spinning wheel after thirty
minutes also.

repro:
libreoffice: Version: 7.6.0.0.alpha1+, Build ID: 5c1c768e128d
OS: Android

no repro:
libreoffice: Version: 7.5.4.2 (ARM_EABI) / LibreOffice Community
Build ID: 50(Build:2)
CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: x11
Locale: en-US (C); UI: en-US
Calc: threaded
OS: NAME="openSUSE Tumbleweed", VERSION_ID="20230604"

Word: Version: 1.0.1 (16.0.1.16501.20160)
OS: Android
Comment 1 Michael Weghorn 2023-06-12 12:35:21 UTC
(In reply to jindam, vani from comment #0)
> * open attachment bugdoc12062023.doc
> * it shows spinning wheel after thirty
> minutes also.
> 
> repro:
> libreoffice: Version: 7.6.0.0.alpha1+, Build ID: 5c1c768e128d

Other than tdf#155782 I cannot reproduce that with the same version of LibreOffice on Android from F-Droid. The file is displayed for me after waiting for a while (about 35 seconds on a Fairphone 3+).

Can you please retest to make sure it's actually stuck for you?
Comment 2 jindam, vani 2023-06-12 14:07:03 UTC
(In reply to Michael Weghorn from comment #1)
> (In reply to jindam, vani from comment #0)
> > * open attachment bugdoc12062023.doc
> > * it shows spinning wheel after thirty
> > minutes also.
> > 
> > repro:
> > libreoffice: Version: 7.6.0.0.alpha1+, Build ID: 5c1c768e128d
> 
> Other than tdf#155782 I cannot reproduce that with the same version of
> LibreOffice on Android from F-Droid. The file is displayed for me after
> waiting for a while (about 35 seconds on a Fairphone 3+).
> 
> Can you please retest to make sure it's actually stuck for you?

@Michael Weghorn, I retested it after rebooting device 
and file is displayed. aka I am able to open it.
Comment 3 Michael Weghorn 2023-06-12 14:52:44 UTC
(In reply to jindam, vani from comment #2)
> @Michael Weghorn, I retested it after rebooting device 
> and file is displayed. aka I am able to open it.

Thanks, closing this as WORKSFORME then.