Bug 155632 - Fails to load after splash screen - only works in Safe Mode
Summary: Fails to load after splash screen - only works in Safe Mode
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-06-01 15:01 UTC by John
Modified: 2023-06-05 03:13 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
Libre office Crash dump (15.00 MB, application/octet-stream)
2023-06-01 15:06 UTC, John 		Details
Dump.ini (439 bytes, text/plain)
2023-06-04 13:27 UTC, John 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description John 2023-06-01 15:01:17 UTC 
Description:
Fails to open.  resetting user options has no effect.  Running on Windows 10 Insider build 19045.3031.  The  

Steps to Reproduce:
1. normal windows shortcut
2.
3.

Actual Results:
Splash screen opens then closes.  Safe mode opens with default extensions.

Expected Results:
nothing - reverts to Windows system 


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Work :-)

Version: 7.5.3.2 (X86_64) / LibreOffice Community
Build ID: 9f56dff12ba03b9acd7730a5a481eea045e468f3
CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: default; VCL: win
Locale: en-GB (en_GB); UI: en-GB
Calc: threaded
Comment 1 John 2023-06-01 15:06:46 UTC 
Created attachment 187643 [details]
Libre office Crash dump
Comment 2 m_a_riosv 2023-06-01 17:15:14 UTC 
Go to 'Add programs' in win, and on the LibreOffice position at the right, select repair.
Comment 3 John 2023-06-02 15:15:00 UTC 
Done that to no effect :-(  Removed LibreOffice and use ccleaner to remove register entries.  Clean Download version (twice) and reinstalled to no avail.
Comment 4 m_a_riosv 2023-06-02 21:34:03 UTC 
Are you able to set up Menu/Tools/Options/LibreOffice/View - Skia?
Comment 5 Julien Nabet 2023-06-03 16:59:06 UTC 
Can you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 6 John 2023-06-04 13:27:45 UTC 
Created attachment 187715 [details]
Dump.ini
Comment 7 QA Administrators 2023-06-05 03:13:57 UTC Comment hidden (obsolete)