Description: case1: phone:android 9.0/resolution:2560*1440 when i use android viewer to display a docx file(this file only have 14 pages and 344kb),Only the first few pages are rendered（only front 5 pages）the rest not （only rendered empty white background).But when i scale the viewport to small(very small) it's rendered case2: phone:the same with above but change its resolution to:1920*1080 the docx file was rendered completely and everything is ok Steps to Reproduce: 1.change the phone resolution to 2560*1440 or higher 2.use android viewer open the docx Actual Results: Only the first few pages are rendered when scrolling Expected Results: all page should be rendered when scrolling Reproducible: Always User Profile Reset: No Additional Info: the docx file contain chinese and few images
Created attachment 187635 [details] video of the bug
I found this problem is caused by high dpi(>=640)
Thank you for your report. Can you please attach the sample file with which you encounter this issue? (And then set the status back to UNCONFIRMED. Confirming the bug by setting the status to NEW should be done by somebody else then the bug reporter; it means that somebody else was able to reproduce the issue.)
for some reason i can't attach the sample file,but i can provide some information about the sample file. It's normal text on the first few pages but the rest is a lot of images
(In reply to disco from comment #4) > for some reason i can't attach the sample file,but i can provide some > information about the sample file. It's normal text on the first few pages > but the rest is a lot of images Probably the file exceeds the maximum file size for attachments. Can you try to either upload the file to somewhere else and share a link here or simplify the file (e.g. remove some pages while still keeping the problem reproducible)?
(In reply to Michael Weghorn from comment #5) > (In reply to disco from comment #4) > > for some reason i can't attach the sample file,but i can provide some > > information about the sample file. It's normal text on the first few pages > > but the rest is a lot of images > > Probably the file exceeds the maximum file size for attachments. Can you try > to either upload the file to somewhere else and share a link here or > simplify the file (e.g. remove some pages while still keeping the problem > reproducible)? It's not a technical reason but for security(the sample file has some privacy information that can't be exposed)
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to disco from comment #6) > It's not a technical reason but for security(the sample file has some > privacy information that can't be exposed) Can you possibly try whether you can create a new file that just has dummy text (like "Lorem ipsum ...") and non-confidential pictures to see whether that shows the same issue?