Bug 154293 - "create a direct PDF" causes crash - alway since new update
Summary: "create a direct PDF" causes crash - alway since new update
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.5.1.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-03-20 18:53 UTC by susanbflat
Modified: 2024-04-08 00:51 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description susanbflat 2023-03-20 18:53:15 UTC
Description:
every time I try to create a PDF file directly, the program crashes. Before the update this worked completely perfect, now every time a crash. Not satisfying. 
The PDF was to be created from a .PNG file which I put in Libre Office Writer. The writer document can´t be saved or opened after having crashed. Also every time I tried. 

Steps to Reproduce:
1.make a .png
2.copy it to L O Writer
3.try to create a direct PDF file

Actual Results:
program crashes, file not able to be saved. Other files are not affected 

Expected Results:
a properly created .PDF file


Reproducible: Always


User Profile Reset: Yes

Additional Info:
no further info
Comment 1 Roman Kuznetsov 2023-03-20 19:56:27 UTC
no repro in

Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: b5c3a7502f7ff6ccf0f829c1f3a2ba50b8584c41
CPU threads: 16; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: ru-RU
Calc: CL threaded

please add info about your LibreOffice (use Help-About dialog and Copy button there)
Comment 2 Stéphane Guillou (stragu) 2023-09-11 11:44:57 UTC
Please also try the latest version as other PDF export bugs have been fixed (e.g. bug 155436).
And if you can still reproduce, please attach an example file.
Thank you!
Comment 3 QA Administrators 2024-03-10 03:15:16 UTC
Dear susanbflat,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping
Comment 4 John 2024-04-08 00:51:33 UTC
I was able to export a png file as PDF in writer.

Version: 24.2.0.3 (X86_64) / LibreOffice Community
Build ID: da48488a73ddd66ea24cf16bbc4f7b9c08e9bea1
CPU threads: 24; OS: Windows 10.0 Build 22631; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded