Bug 153199 - LibreOffice freezes after closing Adobe Illustrator
Summary: LibreOffice freezes after closing Adobe Illustrator
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.3.7.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-25 05:55 UTC by fadil.fikrillah
Modified: 2023-01-30 17:37 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description fadil.fikrillah 2023-01-25 05:55:45 UTC
Description:
both writer and impress freeze in the same time after closing other program adobe illustrator. it come back if only the files i'm working are empty. but the larger the files, longer it takes, freezing indefinitely on project i often work with.

Steps to Reproduce:
1. open writer
2. open impress
3. open adobe illustrator
4. close adobe illustrator
5. both writer and impress freeze

Actual Results:
both writer and impress freeze

Expected Results:
both writer and impress work uninterrupted 


Reproducible: Always


User Profile Reset: No

Additional Info:
windows 11, already tried both libreoffice fresh and still, adobe illustrator cc2015
Comment 1 Stéphane Guillou (stragu) 2023-01-25 14:25:31 UTC
Thank you Fadil.

- Does this happen only with Adobe Illustrator, or also other apps? Other Adobe apps too?
- Does this happen with LibreOffice Calc as well?
- Please paste here the full information from Help > About LibreOffice.

Thank you!
Comment 2 fadil.fikrillah 2023-01-26 07:56:49 UTC
- i tried photoshop, it doesn't produce the bug
- it does happen with LibreOffice Calc
- Version: 7.3.7.2 (x64) / LibreOffice Community
Build ID: e114eadc50a9ff8d8c8a0567d6da8f454beeb84f
CPU threads: 12; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win
Locale: id-ID (id_ID); UI: id-ID
Calc: CLVersion: 7.3.7.2 (x64) / LibreOffice Community
Build ID: e114eadc50a9ff8d8c8a0567d6da8f454beeb84f
CPU threads: 12; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win
Locale: id-ID (id_ID); UI: id-ID
Calc: CL
Comment 3 Stéphane Guillou (stragu) 2023-01-26 10:06:52 UTC
Thank you, Fadil.
Version 7.3 should not see further releases. Can you please try again with version 7.4 or 7.5?

Thank you!
Comment 4 fadil.fikrillah 2023-01-26 14:32:57 UTC
I already did 7.4. I downloaded 2nd option in the download page expecting it wouldn't have the bug, for it's more stable. But sure, I'll try it tomorrow

Btw, there's no windows 64 build in download page right now
Comment 5 Stéphane Guillou (stragu) 2023-01-26 14:51:07 UTC
(In reply to fadil.fikrillah from comment #4)
> I already did 7.4. I downloaded 2nd option in the download page expecting it
> wouldn't have the bug, for it's more stable. But sure, I'll try it tomorrow
> 
> Btw, there's no windows 64 build in download page right now

Thank you! Yes, you caught the download page as the new builds for 7.4.5 are being added, it should only be a few minutes before they are all listed :)
Comment 6 fadil.fikrillah 2023-01-27 03:53:20 UTC
yup, it still freezes 

Version: 7.4.5.1 (x64) / LibreOffice Community
Build ID: 9c0871452b3918c1019dde9bfac75448afc4b57f
CPU threads: 12; OS: Windows 10.0 Build 22000; UI render: Skia/Raster; VCL: win
Locale: id-ID (id_ID); UI: id-ID
Calc: CL
Comment 7 QA Administrators 2023-01-28 03:25:30 UTC Comment hidden (obsolete)
Comment 8 Stéphane Guillou (stragu) 2023-01-30 17:37:36 UTC
Thank you for the extra testing!

Updating fields to correspond to reported earliest version and only OS on which it was reproduced.
Hopefully someone else who has access to the suite can reproduce.