Bug 153066 - Program Crashed
Summary: Program Crashed
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: BASIC (show other bugs)
Version:
(earliest affected)
7.4.2.3 release
Hardware: ARM macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-17 12:03 UTC by operoutka@volny.cz
Modified: 2023-08-17 03:19 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description operoutka@volny.cz 2023-01-17 12:03:38 UTC
Description:
After opening any *.xlsx file, the program crashed and stops responding and I have to force quit. I am using version LibreOffice 7.4.2.3 for Mac with M1 silicon and my system is Mac OS Ventura 13.1.

Steps to Reproduce:
It doesn't matter how I want to open the file, whether by 2-clicking on the file or by running the program and selecting the file. If I don't move the mouse cursor, everything seems OK, but as soon as I move the mouse, the program stops responding.

Actual Results:
It doesn't matter how I want to open the file, whether by 2-clicking on the file or by running the program and selecting the file. If I don't move the mouse cursor, everything seems OK, but as soon as I move the mouse, the program stops responding.

Expected Results:
It doesn't matter how I want to open the file, whether by 2-clicking on the file or by running the program and selecting the file. If I don't move the mouse cursor, everything seems OK, but as soon as I move the mouse, the program stops responding.


Reproducible: Always


User Profile Reset: No

Additional Info:
It doesn't matter how I want to open the file, whether by 2-clicking on the file or by running the program and selecting the file. If I don't move the mouse cursor, everything seems OK, but as soon as I move the mouse, the program stops responding.
Comment 1 operoutka@volny.cz 2023-01-17 12:06:55 UTC
In the "Save Mode" is the same.
Comment 2 Xisco Faulí 2023-01-17 12:34:06 UTC
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided.
(Please note that the attachment will be public, remove any sensitive information before attaching it. 
See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Comment 3 Julien Nabet 2023-01-17 13:04:39 UTC
Could you also give a try to brand new LO 7.4.4 (since there are a bunch of specific macOS bugs fixed in this release)?

Also, this link may help:
https://wiki.documentfoundation.org/QA/FirstSteps
Comment 4 QA Administrators 2023-07-17 03:14:45 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2023-08-17 03:19:25 UTC
Dear operoutka@volny.cz,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp