Bug 152366 - Explicitly warn users that they're accessing an outdated help page
Summary: Explicitly warn users that they're accessing an outdated help page
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
7.5.0.0 alpha0+
Hardware: All All
: medium enhancement
Assignee: Not Assigned
URL:
Whiteboard: QA:needsComment
Keywords:
Depends on:
Blocks:
 
Reported: 2022-12-04 12:44 UTC by Rafael Lima
Modified: 2022-12-28 18:48 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Rafael Lima 2022-12-04 12:44:17 UTC
When using Google to search about LibreOffice, it is common to be redirected to very old help pages. For instance, today I was searching about the Basic IDE "Watch Window", so I typed in Google "libreoffice basic ide watch window".

The first result was:

https://help.libreoffice.org/6.2/en-US/text/sbasic/shared/01020100.html?&DbPAR=WRITER&System=UNIX

Which is the page from LibreOffice 6.2. Most users wouldn't notice that this is an outdated version of LibreOffice and would keep on reading the help page. And there's no easy way to either (i) know that this is outdated or (ii) switch to the latest release.

This isn't the worst case... sometimes I get redirected to help pages written in Hebrew (even though I'm in Brazil and I have never searched anything in Hebrew). In other occasions I get redirected to the old Wiki help pages.

This is a major problem because:
1) If the user gets an outdated help page the instructions might be different than the ones they need in the LO version being used
2) Recent help pages have more content and more detailed instructions
3) In the latest releases the help pages are much more visually appealing than in older versions

I know it's Google's algorithm at fault here... However, I would like to propose a workaround.

As soon as a LibreOffice version gets unsupported, we could add a warning message at the top of the webpage saying:

"You are accessing a help page that refers to an unsupported version of LibreOffice. Click here if you would like to switch to the latest version of this help page."

Clicking the link above would simply rebuild the URL and send the user to the most recent version of the same help page.