Bug 150641 - Libre Office Modules crashed after data input and restart in recovery mode
Summary: Libre Office Modules crashed after data input and restart in recovery mode
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.0.0 alpha0+
Hardware: ARM Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-08-28 10:48 UTC by AndreD
Modified: 2024-01-26 04:03 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description AndreD 2022-08-28 10:48:26 UTC
Description:
Hi. I use the latest libreoffice 7.5 dev. alpha0 and the 7.4 prerelease aarch64 windows version on an samsung galaxy book go lte with 4GB RAM and an 7gen2 Snapdragon processor with 128 GB internal space.
On both before named office versions the program modules writer, calc, presenter and draw are crashing when i input data and restart in recovery mode. This worked like a loop. Is there any solution to fix this problem.

Regards
Andre

Steps to Reproduce:
1.installing the latest version on win11 arm64 with latest updates
2. starting for example writer and put in text
3.

Actual Results:
Writer crashes and restarts in recovery mode to recover the document. But this ends in a loop.

Expected Results:
correct working text editing and storing.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
[Information automatically included from LibreOffice]
Locale: de
Module: StartModule
[Information guessed from browser]
OS: Windows 11 arm64
OS is 64bit: yes
open gl version 1.1.0 (activated, v27.20.800.0, July 2021)
Comment 1 Stéphane Guillou (stragu) 2023-04-27 00:52:57 UTC
Hi Andre
Could you please test the latest 7.5 version (7.5.2 or even the pre-release 7.5.3) and let us know if you can still reproduce the crash?
https://www.libreoffice.org/download/download-libreoffice/
Thank you!
Comment 2 MarRol777 2024-01-07 17:13:25 UTC
Hello Andre,
thank you for reporting the bug.
I can NOT reproduce the bug in the latest
Version: 24.2.0.0.beta1 (AARCH64) / LibreOffice Community
Build ID: 5f390384195b7264c6e52add9e90a39790285249
CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: default; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded
--
You can download it here:
https://dev-builds.libreoffice.org/pre-releases/win/aarch64/
(scroll down to find the beta1 version)
The release of version 24.2 is planned for February.

Regards,
Marc
Comment 3 MarRol777 2024-01-21 15:41:11 UTC
Hello Andre,

again, after the Installation of 24.2 RC2 I can NOT reproduce this issue.
OS: Windows 11 on arm64

Version: 24.2.0.2 (AARCH64) / LibreOffice Community
Build ID: b1fd3a6f0759c6f806568e15c957f97194bbec8f
CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: default; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

Regards,
Marc
Comment 4 Stéphane Guillou (stragu) 2024-01-21 17:50:23 UTC
MarRol, thanks for testing. However, if you never had reproduced the issue before, we can't be sure the issue is indeed resolved for AndreD.
Setting back to unconfirmed. If AndreD can't reproduce anymore in a more recent version, we can then close as "resolved - worksforme".
Comment 5 Stéphane Guillou (stragu) 2024-01-26 04:03:35 UTC
let's put it in "need info" until Andre tests again.