Bug 150147 - Zoom problem in LO 7-4-0 in macOS (Intel hardware)
Summary: Zoom problem in LO 7-4-0 in macOS (Intel hardware)
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
7.4.0.0 beta1+
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
: 150146 (view as bug list)
Depends on:
Blocks:
 
Reported: 2022-07-26 07:18 UTC by PeeWee
Modified: 2023-11-02 11:45 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of zoom problem (254.74 KB, image/png)
2022-07-26 07:20 UTC, PeeWee
Details
Screen copy of a window moved from the starting screen to a secondary one. (778.78 KB, image/png)
2022-12-16 17:25 UTC, Vincent Boudry
Details
Screen copy of a presentation with a video, (1.29 MB, image/png)
2022-12-16 17:28 UTC, Vincent Boudry
Details
screenshot with zoom pb (576.00 KB, image/png)
2023-01-16 15:28 UTC, tex.avery2
Details

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Description PeeWee 2022-07-26 07:18:49 UTC
Description:
When opening an Impress or Draw file in macOS 12.4 Monterey the file opens with a high zoom percentage. Screenshot attached shows the problem.

Steps to Reproduce:
1. Open LibreOffice.
2. Open a new presentation or drawing.
3. New file opens with a large zoom.
4. Cannot reduce the zoom to normal.
5. Have to force quit LibreOffice.

Actual Results:
The file opens with a large zoom. Cannot reduce the zoom. Have to force quit LibreOffice.

Expected Results:
The presentation or drawing file should open as normal.


Reproducible: Always


User Profile Reset: No



Additional Info:
A screenshot will be sent
Comment 1 PeeWee 2022-07-26 07:20:37 UTC
Created attachment 181414 [details]
Screenshot of zoom problem

This file shows a screenshot of the zoom problem in Impress or Draw for LibreOffice 7.4.0 in macOS 12.4 Monterey.
Comment 2 Julien Nabet 2022-07-26 09:15:57 UTC
*** Bug 150146 has been marked as a duplicate of this bug. ***
Comment 3 Roman Kuznetsov 2022-07-26 19:32:24 UTC
do you have a HiDPI (Retina) display?

I can't repro it in

Version: 7.5.0.0.alpha0+ / LibreOffice Community
Build ID: 8580cbdc19224bc2a467535cc527cd28b0f30879
CPU threads: 4; OS: Mac OS X 12.5; UI render: Skia/Metal; VCL: osx
Locale: ru-RU (ru_RU.UTF-8); UI: en-US
Calc: threaded

I have 1920x1080 resolution display here
Comment 4 PeeWee 2022-07-27 06:50:43 UTC
Hello Roman

I have an Apple HD LG 27in display and a cheap LG 27in display connected to my Mac Mini Intel running macOS Monterey 12.4. It is the same problem on both displays.

There is no problem with my two small laptops that are running Ubuntu and Windows 11.

Regards

Peter
Comment 5 Roman Kuznetsov 2022-07-27 07:01:27 UTC
(In reply to PeeWee from comment #4)

> I have an Apple HD LG 27in display and a cheap LG 27in display connected to
> my Mac Mini Intel running macOS Monterey 12.4. It is the same problem on
> both displays.

Are those displays connected in your mac mini in the same time? 

If you will have connected only your cheap LG 27in display then the problem is still repro?
Comment 6 PeeWee 2022-07-27 07:03:37 UTC
Both displays are connected at the same time. The Apple display is the main display.

I have tried separate connections and the zoom problem still happens.

PeeWee
Comment 7 Alex Thurgood 2022-07-28 09:52:21 UTC
No repro for me with


Version: 7.3.5.2 / LibreOffice Community (Arm silicon compiled version)
Build ID: 184fe81b8c8c30d8b5082578aee2fed2ea847c01
CPU threads: 8; OS: Mac OS X 12.5; UI render: default; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded

Using MacbookPro M1 connected to 27" Apple Thunderbolt 3 display.
Comment 8 Alex Thurgood 2022-07-28 09:55:01 UTC
Also no repro with

Version: 7.5.0.0.alpha0+ / LibreOffice Community (Intel x64)
Build ID: 5df1bb4b1b222be00d25097660c4ee33542896ea
CPU threads: 8; OS: Mac OS X 12.5; UI render: default; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: en-US
Calc: threaded

Using MacbookPro M1 connected to 27" Apple Thunderbolt 3 display.
Comment 9 PeeWee 2022-07-28 09:57:44 UTC
This zoom problem is for Impress and Draw 7.4 for LO7.4 when used in macOS 12.4 Monterey running on a Mac Mini with Intel silicon.
Comment 10 Alex Thurgood 2022-07-28 11:14:45 UTC
(In reply to PeeWee from comment #9)
> This zoom problem is for Impress and Draw 7.4 for LO7.4 when used in macOS
> 12.4 Monterey running on a Mac Mini with Intel silicon.

No repro either with

7.4.0.1 / LibreOffice Community (x86_64 build)
Build: 43e5fcfbbadd18fccee5a6f42
CPU Threads : 8; OS : Mac OS X 12.5
UI render: Skia/Metal; VCL: OSX
fr_FR (fr_FR.UTF-8); UI: en-US
Calc: threaded 

on Mac Mini M1 Arm silicon
with output to external display resolution (LC32T55): 1920 x 1080

So, is this a problem with your LO profile, or your Intel graphics hardware ?
Comment 11 PeeWee 2022-07-28 15:23:03 UTC
Hello Alex

Your question
So, is this a problem with your LO profile, or your Intel graphics hardware ?

I do not know the answer.

My solution at the moment is to use LO 7.3.4 on my Mac Mini Intel running macOS Monterey. There is no zoom problems.

I do use a laptop running Ubuntu 20.04 and LO 7.4.0 to test the software as I am writing the instructions. No zoom problem.

I have tested LO 7.4.0 on a MacBook Pro running MacOS High Sierra 10.13.6 and there is no zoom problem with Impress or Draw.

My assumption is that LO 7.4.0 has a problem with macOS Monterey 12.4.

Regards
PeeWee
Comment 12 PeeWee 2022-07-30 10:05:52 UTC
Further info on the zoom problem.

In LibreOffice > Preferences > LibreOffice > View, I have deselected the options "Use anti-aliasing" and "Use Skia for allrendering", then restarted LO 7.4.0.

So far there has been no zoom problem while using LO Writer, Impress, and Draw.

In my opinion, there is a problem with anti-aliasing and Skia rendering when using LO 7.4 in macOS 12.4 Monterey.
Comment 13 Vincent Boudry 2022-12-16 17:23:56 UTC
I have a similar problem with Impress, when using an external screen, either when presenting, or moving a window from one screen to another.

It looks like the screen resolution is not set correctly: on 2 different set-ups, I have observed opposite effects:
 - either a blown-up display showing only the upper-left corner of the slide.
 - or a window only occupied in the upper left corner by a miniature of the slide (screen copy).

This only occurs using the skia rendering.
Comment 14 Vincent Boudry 2022-12-16 17:25:18 UTC
Created attachment 184194 [details]
Screen copy of a window moved from the starting screen to a secondary one.
Comment 15 Vincent Boudry 2022-12-16 17:28:20 UTC
Created attachment 184195 [details]
Screen copy of a presentation with a video,

The video is at the right place, the rest of the slide is squeezed in the upper-left corner.
Comment 16 Vincent Boudry 2022-12-16 17:30:31 UTC
(In reply to Vincent Boudry from comment #13)
> I have a similar problem with Impress, when using an external screen, either
> when presenting, or moving a window from one screen to another.
> 
> It looks like the screen resolution is not set correctly: on 2 different
> set-ups, I have observed opposite effects:
>  - either a blown-up display showing only the upper-left corner of the slide.
>  - or a window only occupied in the upper left corner by a miniature of the
> slide (screen copy).
> 
> This only occurs using the skia rendering.

This is using LO 7.5.0beta1
OSX Ventura 3.0.1 (22A400)
Comment 17 tex.avery2 2023-01-16 15:28:14 UTC
Created attachment 184688 [details]
screenshot with zoom pb

screenshot with zoom pb, the arrow not appears but it is on tool Save and the selected tool is the third on the right.
Comment 18 steve 2023-10-30 13:56:06 UTC
Polite ping: is this reproducible in macOS 13.6.1 and or 14.1 with current LO versions?

If yes, which graphics hardware are you using? Is an external monitor involved in your setup?

I am unable to reproduce on Version: 24.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: b40e469887d973e1eea242749a90c3c2370da3a5
CPU threads: 8; OS: macOS 13.6.1; UI render: Skia/Raster; VCL: osx
Locale: en-US (en_DE.UTF-8); UI: en-US
Calc: threaded

with an intel mac + external monitor by opening draw or impress as per original description.
Comment 19 PeeWee 2023-11-02 10:01:11 UTC
No zoom problem in macOS 14.1 Sonoma or 10.15.7 Catalina using LibreOffice 7.6.2.
Comment 20 steve 2023-11-02 11:45:10 UTC
Thanks for your effort re-testing this and confirming it can no longer be reproduced.

Closing as worksforme as we do not have a specific commit for the fix.