Bug 149039 - The master password is stored in an outdated format, you should refresh it
Summary: The master password is stored in an outdated format, you should refresh it
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.2.3.2 release
Hardware: ARM macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-05-11 16:22 UTC by David Snow
Modified: 2022-05-12 12:48 UTC (History)
0 users

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Description David Snow 2022-05-11 16:22:30 UTC 
Description:
After I upgraded to LO 7.3.3.2 on macOS 12.3.1 EVERY document I open (including a new document)  produces the warning "The master password is stored in an outdated format, you should  refresh it"  I don't think that I every set it, but if I did I KNOW what it would have been!  When I try to "Refresh Password" I get "The master password is incorrect"

I am running on a 2020 MacBook Air with Apple Silicon, but I am using the Intel version of LO since the Apple Silicon version crashes too frequently.

Steps to Reproduce:
1.Open a document
2.See The pink message
3. Try to set a new master password.

Actual Results:
Get a error message

Expected Results:
Set the password


Reproducible: Always


User Profile Reset: No



Additional Info:
None
Comment 1 David Snow 2022-05-11 16:31:54 UTC 
Trashing my "User Profile" chases the problem away! Yuk

As a suggestion It would be nice if LO had a way for the user to switch between profiles. Maybe a "Work" and "Personal" profile. Also for testing purposes maybe the user could quickly open a new file with an empty profile rather than having chace down where LO stores the "USER" profile and rennaming it.
Comment 2 David Snow 2022-05-11 16:34:32 UTC 
Looking more closely, I must have set the master password when I tried to get "Remote Files" via Google Docs to work.
Comment 3 Michael Warner 2022-05-12 12:47:21 UTC 
(In reply to David Snow from comment #1)
> As a suggestion It would be nice if LO had a way for the user to switch
> between profiles. Maybe a "Work" and "Personal" profile. 

This might be an interesting enhancement. You could file it as another item in BugZilla. 

> Also for testing
> purposes maybe the user could quickly open a new file with an empty profile
> rather than having chace down where LO stores the "USER" profile and
> rennaming it.

A safe mode has been added which starts LibreOffice temporarily with a fresh user profile and helps to restore a broken configuration. (Armin Le Grand, CIB; Samuel Mehrbrodt, CIB)

It can be started with one of the following methods:

    Using the menu: Help ▸ Restart in Safe Mode...
    Using the --safe-mode command line option
    On Windows: Using the start menu entry LibreOffice (Safe Mode)