Bug 147130 - CRASH - Collabora Office SIGABRT - seemingly random crashes on startup
Summary: CRASH - Collabora Office SIGABRT - seemingly random crashes on startup
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: ARM macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2022-02-02 14:00 UTC by Alex Thurgood
Modified: 2023-03-15 09:22 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
MacOS system diagnostic report (22.45 KB, text/plain)
2022-02-02 14:02 UTC, Alex Thurgood
Details

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Description Alex Thurgood 2022-02-02 14:00:27 UTC
Description:
Seemingly random crashes on startup or shortly thereafter with Collabora Office 21.06.9001 :



Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000010
Exception Codes:       0x0000000000000001, 0x0000000000000010
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [3179]

VM Region Info: 0x10 is not in any region.  Bytes before following region: 4340875248
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      102bc8000-102bcc000    [   16K] r-x/r-x SM=COW  ...MacOS/soffice

Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage

Steps to Reproduce:
Start Collabora Office by double-clicking in the Applications folder

Actual Results:
Crash and restart

Expected Results:
No crash


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Process:               soffice [3179]
Path:                  /Applications/Collabora Office.app/Contents/MacOS/soffice
Identifier:            com.collabora.libreoffice
Version:               21.06.9001 (21.06.9001)
Code Type:             ARM-64 (Native)
Comment 1 Alex Thurgood 2022-02-02 14:02:38 UTC
Created attachment 177992 [details]
MacOS system diagnostic report

Enclosing system diagnostics report generated by crash.
Comment 2 Alex Thurgood 2022-02-02 14:03:06 UTC
Something similar was reported here :

https://ask.libreoffice.org/t/libreoffice-6-2-crashes-crashes-on-mac-os-catalina-after-a-while/45859
Comment 3 Alex Thurgood 2022-06-14 07:34:38 UTC Comment hidden (no-value)
Comment 4 Adolfo Jayme Barrientos 2022-06-15 07:47:54 UTC Comment hidden (off-topic)
Comment 5 Alex Thurgood 2023-03-15 09:22:00 UTC
As I don't use Collabora Office any more, and it has remain unconfirmed here because of the diverging release paths between Collabora and the LO project, there is not much point in keeping this one open, which was specific to Collabora Office.