Hi. I use LO7.x from TDF on a Kubuntu 21.04 machine. I’m editing the LibreOffice guides, mostly using Writer and master documents. Styles, images, lists, tables, links and all the stuff. I get quite a lot of LO crashes and then recoveries. But I don’t get any way to send a crash report to TDF. I’m a skilled user and I know how to report details. The combination of LO TDF and Kubuntu is not working to send crash reports. How can I enable crash report? Version: 7.2.0.4 / LibreOffice Community Build ID: 9a9c6381e3f7a62afc1329bd359cc48accb6435b CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: kf5 (cairo+xcb) Locale: pt-BR (pt_BR.UTF-8); UI: pt-BR Calc: threaded Note: On recovering a crash (restore files dialog) there is no option to send a crash report to TDF. Note2: https://ask.libreoffice.org/t/how-to-enable-crash-report-in-kubuntu-21-04/67004 Note3: if there are pages on crashreport in the wiki, let me know
Hi Olivier, it should definitely work on Windows. On linux, it depends, did you download the installer from the TDF page or do you use a repository ?
This is likely a duplicate of bug 144008. Can you test master or https://dev-builds.libreoffice.org/daily/libreoffice-7-2/ ?
Hmm - the ask link is also for 7.1; I'll try to repo later...
(In reply to Xisco Faulí from comment #1) > Hi Olivier, > it should definitely work on Windows. On linux, it depends, did you download > the installer from the TDF page or do you use a repository ? I always use TDF deb packages.
Following the advise from @Opaque, KDE crash manager (drkonqi) is capturing the crash before LibreOffice Crash manager.
(In reply to Olivier Hallot from comment #4) > (In reply to Xisco Faulí from comment #1) > > Hi Olivier, > > it should definitely work on Windows. On linux, it depends, did you download > > the installer from the TDF page or do you use a repository ? > > I always use TDF deb packages. Oups! deb packages are more for maintainers of repositories. Indeed, they check all required dependencies. I would have proposed LO ppa but it doesn't propose 7.2.0 and I suppose you need it to write documentation on new features. The next way would be to build sources, I know it takes some time (but you can do something else when it builds), depending on your machine, but perhaps it could worth it. Anyway if you want to stick to deb from TDF, just for the test, could you launch LO from terminal and before launching it, type this export SAL_USE_VCLPLUGIN=gen ? The goal is to know if it happens only with kf5 rendering or not.
(In reply to Olivier Hallot from comment #5) > Following the advise from @Opaque, KDE crash manager (drkonqi) is capturing > the crash before LibreOffice Crash manager. So disabling it temporarily (at least until the next LO crash) could be useful.
Olivier, are you still experiencing this with release builds? And if so, does deactivating drkonqi help, as suggested in comment 7?
Yes, I disabled the execution bit of drkonqi in KDE.
anon73440385 reproduced on Ask.LO, so let's mark as new: https://ask.libreoffice.org/t/how-to-enable-crash-report-in-kubuntu-21-04/67004 Not sure if anything can be done on our side?
https://community.kde.org/KDE/FAQs/Debugging_FAQ How do I avoid Dr Konqi? You must set the environment variable KDE_DEBUG (to 1 or whatever you want in fact). To get Dr Konqi back, unset the KDE_DEBUG environment variable. Example: To avoid Dr Konqi: export KDE_DEBUG=1 To see Dr Konqi: unset KDE_DEBUG
Much better indeed, because on each KDE/Kubuntu upgrade, drkonqi must be silenced again.
So should there be some action on LibreOffice's part regarding this? Forcefully setting KDE_DEBUG=1 every time it runs? Or should we close this report?