Bug 143431 - 7.1.4 looks for 6.1.4 instead of 6.1.4.2
Summary: 7.1.4 looks for 6.1.4 instead of 6.1.4.2
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
6.1.4.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-07-18 21:04 UTC by Randall Petty
Modified: 2022-03-12 03:38 UTC (History)
1 user (show)

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Description Randall Petty 2021-07-18 21:04:48 UTC
Description:
Install of 7.1.4 appeared to stall half-way when it looked for the previous version msi.  It was looking for 6.1.4 but should have looked for 6.1.4.2
I found my old version in the archives, downloaded and gave it the name desired.
LibreOffice_7.1.4_Win_x64.msi
LibreOffice_6.1.4_Win_x64.msi       <<<< renamed to this

Steps to Reproduce:
1.Download and attempt to install 7.1.4
2.
3.

Actual Results:
Have 6.1.4.2 installed and try to upgrade to 7.1.4
A dialog box appears looking for the desired earlier install msi in my downloads folder.

Expected Results:
remove old version and seamlessly install new version


Reproducible: Always


User Profile Reset: No



Additional Info:
LibreOffice_7.1.4_Win_x64.msi
LibreOffice_6.1.4_Win_x64.msi
Comment 1 Roman Kuznetsov 2021-08-11 15:30:35 UTC
>A dialog box appears looking for the desired earlier install msi in my downloads folder.


Never seen that

Are you sure you download LibreOffice from official site?

Try download 7.1.5 and install it

https://www.libreoffice.org/donate/dl/win-x86_64/7.1.5/ru/LibreOffice_7.1.5_Win_x64.msi
Comment 2 QA Administrators 2022-02-09 03:41:47 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-03-12 03:38:43 UTC
Dear Randall Petty,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp