Bug 139551 - Monitor goes into hibernate when LibreOffice 7.0.4 is started
Summary: Monitor goes into hibernate when LibreOffice 7.0.4 is started
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.4.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2021-01-11 22:22 UTC by srroberti
Modified: 2021-02-12 15:55 UTC (History)
1 user (show)

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Description srroberti 2021-01-11 22:22:39 UTC 
I have been using Libre Office v. 6.4.7 and it has been great to work with - Thank You.  I updated to v.7.0.4 and when I start the program my monitor stops working and goes into hibernate, the computer keeps running.  I have to do a hard stop (hold on/off button down) to reboot computer.  All seems well after reboot but if I try Libre Office again I get the same results.

Device name	AsusDesktop
Processor	AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G    3.50 GHz
Installed RAM	8.00 GB (6.94 GB usable)
Device ID	13A7496C-
Product ID	00326-10000-00000-AA218
System type	64-bit operating system, x64-based processor
Pen and touch	No pen or touch input is available for this display

Edition	Windows 10 Home
Version	20H2
Installed on	‎9/‎1/‎2020
OS build	19042.685
Experience	Windows Feature Experience Pack 120.2212.551.0

I am going to reload v.6.4.7 to get Libre Office running again.

Thanks for your efforts and just wanted to let you know of the problem for your reference.
Comment 1 Laurynas 2021-01-25 11:31:58 UTC 
Hi. I can not reproduce the bug in:

Version: 7.0.4.2 (x64)
Build ID: dcf040e67528d9187c66b2379df5ea4407429775
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-US
Calc: threaded

and

Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 8df14a82cee4fe0c4ca6f994c7c3f92373b411a3
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-US
Calc: threaded
Comment 2 Laurynas 2021-02-10 17:53:08 UTC 
Hi. I also can not reproduce the bug in:

Version: 7.0.4.2 (x64)
Build ID: dcf040e67528d9187c66b2379df5ea4407429775
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-US
Calc: threaded

and

Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: c950dedc9b6a9306e83491c6e895c0ceee11ba8a
CPU threads: 4; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-US
Calc: threaded
Comment 3 Buovjaga 2021-02-12 15:55:48 UTC 
srroberti: in your Windows start menu there should be an entry to start LibreOffice in safe mode. You could try that with 7.0.4. I suspect the weird behaviour is somehow linked to the new Skia graphics engine.