Description: Black shadow from white text on a blue background is rendered as light grey rgb 206,206,206 (Hex CECECE) when the page is exported as as gif file, and as a transparent area when the page is exported as as png file. Thw same page exported jpg file is correctly rendered. Checked this was not problem with the program used to examine the files by opening them again with a different program. Steps to Reproduce: 1.Open a new Draw document. 2.Create a text box with blue area and white text (Big text makes the problem easier to see. I used 44pt but even bigger would be good.) 3. Toggle text shadow on while the text box is selected. 4. Export the page as a gif file. 5. Export the page as a png file. 6. Export the page as a jpg file. 6. Examine the exported files with any graphics display program. (I used paint.net.) Actual Results: The black text shadow is correctly rendered in the display. The gif file will have text shadows in light grey. The png file will have text shadows which are transparent The jpg file will have black text shadows. (Correct) Expected Results: Exported gif and png files should have had shadows rendered as black, like the exported jpg file. Reproducible: Always User Profile Reset: No Additional Info: Tried the same test on my wife's windows laptop which is running LibreOffice 6.3.5.2 and it rendered an exported gif file correctly with black shadows. But an exported png file had transparerent shadows, as described above. Tried exporting to pdf and to svg (From 7.0.0.3). Both rendered the shadows correctly as black.
Not able to reproduce in Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community Build ID: 5e53fe7b53017068d183e923f6a77f0afaf31d67 CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL See attached. Be sure you didn't select Enable Shadow (as opposed to text shadow) because Enable Shadow (an object shadow, not a text shadow) defaults to light gray.
Created attachment 171069 [details] GIF output
Created attachment 171070 [details] PNG output
Created attachment 171071 [details] JPG output
(In reply to xordevoreaux from comment #1) > Be sure you didn't select Enable Shadow (as opposed to text shadow) because > Enable Shadow (an object shadow, not a text shadow) defaults to light gray. Colin: can you check this? Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Dear Colin Brown, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Created attachment 182732 [details] Source Draw file 29th Sept 22 This is the Draw file that produced shadow demo.png using V 7.3.6.2
Created attachment 182733 [details] png file exported from shadow demo.odg
Tested this in V 7.3.6.2 today 29th Sept 2022. Bug is still present. Shadow was added as a character property in Draw while the text box was selected. Don't really understand why others seem to be struggling to reproduce it.
[Automated Action] NeedInfo-To-Unconfirmed
Can't confirm in LO 7.6 Dev release under Windows 10(x64).All(gif,png and jpg) exports gave same outputs from source file.There were no grey shadows. Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: a834bbad8295cba0ca88a91a524aad48640271ec CPU threads: 4; OS: Windows 10.0 Build 19044; UI render: Skia/Raster; VCL: win Locale: en-IN (en_IN); UI: en-US Calc: threaded
(In reply to Colin Brown from comment #7) > Created attachment 182732 [details] > Source Draw file 29th Sept 22 > > This is the Draw file that produced shadow demo.png using V 7.3.6.2 (In reply to Colin Brown from comment #8) > Created attachment 182733 [details] > png file exported from shadow demo.odg I reproduce the png result with the file, but only if Save transparency is checked in the export dialog. This has been like this since a1a0830d1ac3ffabbe35bd8a0264b64f1f7a9d67 Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: b5c3a7502f7ff6ccf0f829c1f3a2ba50b8584c41 CPU threads: 2; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win Locale: en-US (en_FI); UI: en-US Calc: threaded Arch Linux 64-bit, X11 Version: 7.6.0.0.alpha0+ (X86_64) / LibreOffice Community Build ID: 74f398bb58510087cc4a11bb2253715771a2c6b2 CPU threads: 8; OS: Linux 6.2; UI render: default; VCL: kf5 (cairo+xcb) Locale: fi-FI (fi_FI.UTF-8); UI: en-US Calc: threaded Built on 22 March 2023