Description: Linux Mint 18.3, Sylvia. Invoking Libre Office 5 from the desktop icon displays the summary of all recent documents created. Simply moving the cursor across the display, prior to selecting the appropriate document, causes the computer to crash. The screen is blanked and the user is forced to log back in by supplying his password. This does not happen every time but neither is the failure frequency negligible. Please note that allow the splash plate shows Libre Office 5 I am unable to find the precise version number. Steps to Reproduce: 1. Double-click desktop Libre Office icon. 2. Move cursor over displayed list of documents without making a selection, 3. This action is sufficient to initiate the failure. It will not happen if a document is double-clicked for display. The always works. Actual Results: As above but you may need a bit of patience. The failure frequency is random but could be around one in ten. It is not much less. Expected Results: The screen will occasionally blank and re-entry of the user sign-in password re-requested but normal document selection is more frequent. Reproducible: Sometimes User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-GB Module: StartModule [Information guessed from browser] OS: Linux (All) OS is 64bit: yes
Sorry, but 5.x versions have reached end of life. May I ask you to try again with up-to-date LibreOffice packages? Current versions are 6.0.6 and 6.1.2 right now.
Dear Grumpyoldman, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Grumpyoldman, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp