Bug 119354 - Search for update
Summary: Search for update
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.1.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: corruptProfile
Depends on:
Blocks:
 
Reported: 2018-08-19 06:45 UTC by Martin
Modified: 2018-08-25 14:17 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Martin 2018-08-19 06:45:10 UTC
Description:
I have just updated LibreOffice for version version 6.1.0.3
on my pc with windows 10
I don't understand why LibreOffice still so often
freezeswhen I go to help> Search for updates.

I thought that error had been corrected long time ago but that
is obviously not the case.
I often experience LibreOffice freezing completely when I try and
I need to restart LibreOffice.


Reproducible: Always


User Profile Reset: No



Additional Info:
Comment 1 Carlo 2018-08-21 14:35:10 UTC
Cannot reproduce. The command terminates correctly in 2-3 seconds on my PC.

Versione: 6.1.0.3 (x64)
Build ID: efb621ed25068d70781dc026f7e9c5187a4decd1
Thread CPU: 8; SO: Windows 10.0; Resa interfaccia: predefinito; 
Versione locale: it-IT (it_IT); Calc: group threaded
Comment 2 Xisco Faulí 2018-08-21 23:22:11 UTC
I can't reproduce it in

Versión: 6.1.0.3
Id. de compilación: efb621ed25068d70781dc026f7e9c5187a4decd1
Subprocs. CPU: 1; SO: Windows 6.1; Repres. IU: predet.; 
Configuración regional: es-ES (es_ES); Calc: group threaded

To be certain the reported issue is not related to corruption in the user profile, could you please reset your
Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and
re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' if the issue is still present
Comment 3 Martin 2018-08-22 04:19:39 UTC
It happens occasionally from time to time.
Can something be dont to make the script/the function more stable?
For my sake, it does not need to update automatically as long as it just shows me if there is a new version or not.
Comment 4 Martin 2018-08-22 04:20:36 UTC
*dont = done.
Comment 5 Xisco Faulí 2018-08-23 08:46:11 UTC
(In reply to Martin from comment #3)
> It happens occasionally from time to time.
> Can something be dont to make the script/the function more stable?
> For my sake, it does not need to update automatically as long as it just
> shows me if there is a new version or not.

LibreOffice is not updated automatically, in fact, it shows an icon when a new version is available.
Did you try to reset your user profile ?
Comment 6 Martin 2018-08-23 09:44:02 UTC
Yes, so far resetting the LibreOffice Profile seems to solve the problem.
Comment 7 Xisco Faulí 2018-08-25 14:17:25 UTC
(In reply to Martin from comment #6)
> Yes, so far resetting the LibreOffice Profile seems to solve the problem.

Thanks for retesting with a clean profile
Setting to RESOLVED WORKSFORME as the commit fixing this issue hasn't been identified.