Bug 145659

Summary: LO Help should provide additional information for update checker
Product: LibreOffice Reporter: Giorgi <tsiklauri>
Component: DocumentationAssignee: Not Assigned <libreoffice-bugs>
Status: NEW ---    
Severity: normal CC: buzea.bogdan, dgp-mail, olivier.hallot, xiscofauli
Priority: medium    
Version: 7.0.6.2 release   
Hardware: All   
OS: All   
Whiteboard:
Crash report or crash signature: Regression By:
Bug Depends on:    
Bug Blocks: 54242    

Description Giorgi 2021-11-13 12:53:05 UTC 
Description:
Usually, LibreOffice Writer (or any other product) proposes an update, which is latest long-term-tested version. It's now proposing 7.1.6, but 7.1.7 is already available.

It's been my third time, I encounter inconsistency in the update branches and versionings.. I remember, some time ago, I've submitted another issue like this, and then, developers said, it really was an inconsistency. It's not a big deal.. but why should I have an incorrect up-date notification.. that's not good.

Steps to Reproduce:
1. Help -> Check for Updates
2. You get LibreOffice 7.1.6 is available;
3. But LibreOffice 7.1.7 is available on https://www.libreoffice.org/download/download/

Actual Results:
7.1.6

Expected Results:
7.1.7


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Nothing much to add here. Just beware, that I've encountered updates' versioning inconsistency already for not the first time.. please take better care of this.
Comment 1 BogdanB 2023-05-21 06:09:57 UTC 
Hi, Giorgi. When you report a bug, it will stay in Unconfirmed status until someone else confirm it, and it gets the status of New. Please don't change the bug status.
Comment 2 Dieter 2024-05-16 08:44:06 UTC 
I confirm it. I've opened old version LO 7.2.7.2 and 7.6.6 was shown as actual version although 7.6.7 is the current stable version.
=> NEW

LO help [1] should mention, that update service searches for the latetest stable version.

[1] https://help.libreoffice.org/24.8/en-GB/text/shared/01/online_update.html?&DbPAR=WRITER&System=WIN
Comment 3 Xisco Faulí 2024-05-16 08:50:48 UTC 
(In reply to Dieter from comment #2)
> I confirm it. I've opened old version LO 7.2.7.2 and 7.6.6 was shown as
> actual version although 7.6.7 is the current stable version.
> => NEW
> 
> LO help [1] should mention, that update service searches for the latetest
> stable version.
> 
> [1]
> https://help.libreoffice.org/24.8/en-GB/text/shared/01/online_update.
> html?&DbPAR=WRITER&System=WIN

7.6.7 was released last week. Generally we wait one week until we update the new version in the update checker. It's the expected behaviour
Comment 4 Dieter 2024-05-16 09:00:13 UTC 
(In reply to Xisco Faulí from comment #3)
> 7.6.7 was released last week. Generally we wait one week until we update the
> new version in the update checker. It's the expected behaviour

So NAB. But I think, we should update help then. I change component and add Olivier Hallot.

We should add information to the following page:
https://help.libreoffice.org/24.8/en-GB/text/shared/01/online_update.html?&DbPAR=WRITER&System=WIN

Somethink like "Updater checks for the current stable release older than one week" (Sorry for my English)

And a reference between that page and https://help.libreoffice.org/24.8/en-GB/text/shared/optionen/online_update.html?DbPAR=SHARED#bm_id7657094 would also be useful.