Bug 152858 - Saving Files on a network Drive Deletes ODT File when using DOCX Filter
Summary: Saving Files on a network Drive Deletes ODT File when using DOCX Filter
Status: UNCONFIRMED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.4.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-01-03 10:16 UTC by thorsten.brandau
Modified: 2024-05-14 03:15 UTC (History)
3 users (show)

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Description thorsten.brandau 2023-01-03 10:16:50 UTC
Description:
When I save on a network drive an ODT File with the "Save As" Option and Select "DOCX", the ODT file vanishes.
(And the DOCX file is totally mangled and can only be opened with error messages)

Steps to Reproduce:
1. Create a ODT File on Network Drive (Samba)
2. Save as PDF OR Save as DOCX
4. Close File
5. ODT is vanished

Actual Results:
ODT File gets deleted.

Expected Results:
ODT file persists.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
Does not happen on Local drive.
Comment 1 Stéphane Guillou (stragu) 2023-04-18 08:07:17 UTC
Hi Thorsten
Can you please:
- install 7.4.6 or 7.5 and see if the issue persists
- if that's the case, check that another report doesn't cover your issue: https://bugs.documentfoundation.org/showdependencytree.cgi?id=104742&hide_resolved=1
- if not, share here the information copied from Help > About LibreOffice

Thank you!
Comment 2 thorsten.brandau 2023-05-11 10:45:16 UTC
Hi
None of the other bugs apply.
Version Info:
Version: 7.5.3.1 (X86_64) / LibreOffice Community
Build ID: 50(Build:1)
CPU threads: 8; OS: Linux 6.3; UI render: default; VCL: kf5 (cairo+xcb)
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded

The behaviour is not reproducible, however, it happens several times per day.
A file is generated and saved, but after closing Libreoffice it vanishes from the network drive. It was with older versions (at last it felt so) more frequent when I generated a file, saved, then generated a PDF from the file, the ODT file vanished (PDF was persistent).

Maybe it has something to do with locking? I get very frequently on Samba-Shares the message "cannot save file", then have to save it with another name. As I turned off locking due to that behaviour at the Samba-Server completely the message does not make sense.
Comment 3 Dieter 2024-05-12 11:09:45 UTC
Thorsten, unfortunately nobody could confirm this bug for one year. So I'd like to ask, if it is still valid, because. a new major release of LibreOffice is  available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
=> NEEDINFO
Comment 4 thorsten.brandau 2024-05-13 08:15:15 UTC
We are running here on ARCH Linux, so we always use the current version of libreoffice.
Unfortunately, it happens still.
It ONLY happens on network drives.
The file is visible for some time after closure, but already not accessible on the server (CIFS drive) anymore.
After some time, it gets removed.

It also happens (less frequent) when NO PDF is generated.
Just last week again on a sensible file.
Comment 5 QA Administrators 2024-05-14 03:15:31 UTC Comment hidden (obsolete)