Bug 70365 - Other: LO not able to Insert huge (several hundred MBs) mp4 files on OS X (opening fine with QuickTime), error "Format not supported"
Summary: Other: LO not able to Insert huge (several hundred MBs) mp4 files on OS X (op...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks: Media-Insert
  Show dependency tree / graph
 
Reported: 2013-10-11 07:01 UTC by retired
Modified: 2017-10-21 12:35 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
screenshot of error (92.04 KB, image/png)
2013-10-11 07:01 UTC, retired 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description retired 2013-10-11 07:01:59 UTC 
Created attachment 87423 [details]
screenshot of error

Problem description: Trying to add a movie to any component (tried writer and impress) and get error message.

Steps to reproduce:
1. open writer or impress
2. menu Insert > Movie and Sound...
3. select file and receive error message that format is not supported.

Current behavior: Error message "The format of the selected file is not supported."

Expected behavior: movie file added. This mp4 in question does indeed open fine and play with QuickTime.

              
Operating System: Mac OS X
Version: unspecified
Comment 1 retired 2013-10-11 07:03:27 UTC 
FYI: tested with Version: 4.2.0.0.alpha0+
Build ID: f4d3954fc6106b3ae0ee16ab0fcde15d8cb945e3
Comment 2 Jorendc 2013-11-22 18:31:42 UTC 
Tested using Mac OSX 10.9 with LibreOffice Version: 4.1.3.2
Build ID: 70feb7d99726f064edab4605a8ab840c50ec57a I can't reproduce an error message, but I can reproduce just a big question mark as display-image. If I hit play, only sounds play. No video.

Kind regards,
Joren
Comment 3 retired 2013-11-22 18:51:48 UTC 
New findings show small files sizes can be added. Not sure where the limit is, but 900MB do cause the issue. But who adds 1 ½ hour movies to Impress presentations. The error message could be a little more informative.

Adding small files works fine. Sound does play, image is not shown. But that's another bug to be told another day.

WORKSFORME.