Bug 98027

Summary:	Extension Manager crashes pushing the button "add"
Product:	LibreOffice	Reporter:	g_winkelmann
Component:	Extensions	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	raal
Priority:	medium	Keywords:	corruptProfile
Version:	unspecified
Hardware:	x86-64 (AMD64)
OS:	macOS (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description g_winkelmann 2016-02-20 17:29:04 UTC

User-Agent:       Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:44.0) Gecko/20100101 Firefox/44.0
Build Identifier: LibreOffice 5.0.4.2

I try to install the add-in of Zotero. Automatic installation does not work (error: LO is running. This is not right definitively). So install manually by double click. LO starts but no menu item or button of Zotero found. Try to install through the Extension Manager. I can open it but on the step "add" there is an "LibreOffice 5.0 Fatal Error":
[context="user"] caught unexpected com.sun.star.deployment.DeploymentException: Extension Manager: failed to read data entry in configuration backend db: file:///Users/Winkelmann/Library/Application%20Support/LibreOffice/4/user/uno_packages/cache/registry/com.sun.star.comp.deployment.configuration.PackageRegistryBackend/backenddb.xml
OK and LO crashes...

Reproducible: Always

Steps to Reproduce:
1. open Extension Manager (success on 2nd time)
2. "add"
3. error
Actual Results:  
crash

Expected Results:  
dialogue to add

[Information automatically included from LibreOffice]
Locale: German but no Langueage Pack -> en-US
Module: SpreadsheetDocument or Text
[Information guessed from browser]
OS: Mac OS X 10.9.5
OS is 64bit: yes


Reset User Profile?No

Comment 1 raal 2016-02-20 17:46:41 UTC

Hello,

Thank you for filing the bug. For the test, could you rename your LibreOffice directory profile (see https://wiki.documentfoundation.org/UserProfile) and give it a new try? Thank you

Comment 2 g_winkelmann 2016-02-21 09:01:54 UTC

this was the solution!
Even the Language Pack could get installed 
Thanks!!!