Bug 90220

Summary: dxcanvas BitmapCanvasHelper GDI+ Crash on Windows
Product: LibreOffice Reporter: Yousuf Philips (jay) (retired) <philipz85>
Component: ImpressAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED DUPLICATE    
Severity: critical CC: ilmari.lauhakangas, sebastiaan.veld, serval2412, thb
Priority: high Keywords: perf
Version: 4.5.0.0.alpha0+ Master   
Hardware: Other   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: crash screenshot
Screenshot crash error

Description Yousuf Philips (jay) (retired) 2015-03-25 07:48:32 UTC 
Created attachment 114322 [details]
crash screenshot

Was watching the following youtube video and the user was zooming in with the statusbar zoom slider and libreoffice crashed. The user is using 4.4 but i'm not sure which version.

https://www.youtube.com/watch?v=ct9jav2gjVw&t=7m48s
Comment 1 Yousuf Philips (jay) (retired) 2015-03-25 15:18:23 UTC 
@Thorsten: Meeks suggested i CC you on this. ;D
Comment 2 Buovjaga 2015-06-25 18:01:41 UTC 
Tried it on Win (zoom to max), didn't crash, but got the worst freeze ever.. Whole OS turned into molasses. I was able to close LibO gracefully, but it took like 20 minutes.

Setting to NEW, as my experience was close enough to a crash..

Win 7 Pro 64-bit Version: 5.1.0.0.alpha1+ (x64)
Build ID: a51ac4d2bb8c4f1ea1d4ea7569863e2fb6535b02
TinderBox: Win-x86_64@62-TDF, Branch:MASTER, Time: 2015-06-22_21:37:53
Locale: fi-FI (fi_FI)
Comment 3 Sebastiaan Veld 2015-09-26 11:26:52 UTC 
Created attachment 119034 [details]
Screenshot crash error

I have the same crash error opening an .xlsx document using LibreOffice 5.0.1 and 5.0.2 on Windows 7. On my OSX machine with LO 5.0.2 the same document just will not open and does not show a visible error.

I can provide the document to someone that want to work on this problem, plz send me an email at sebastiaan.veld@gmail.com.
Comment 4 Armin Le Grand 2015-11-11 16:15:48 UTC 
@Yousuf: How did you add the video (step-by-step)?
Comment 5 Yousuf Philips (jay) (retired) 2015-11-11 22:39:59 UTC 
(In reply to Armin Le Grand from comment #4)
> @Yousuf: How did you add the video (step-by-step)?

Armin: I didnt produce the video, i was watching the video and noticed the crash.
Comment 6 Robinson Tryon (qubit) 2015-12-09 18:07:59 UTC Comment hidden (obsolete)
Comment 7 Julien Nabet 2016-06-04 13:47:23 UTC 
Yousuf: do you reproduce this on recent LO version (5.1.3)?

Here's the location where it failed according to the message:
http://opengrok.libreoffice.org/xref/core/canvas/source/directx/dx_bitmapcanvashelper.cxx#92
     91             ENSURE_OR_THROW(
     92                 Gdiplus::Ok == pGraphics->SetCompositingMode(
     93                     Gdiplus::CompositingModeSourceCopy ), // force set, don't blend
     94                 "BitmapCanvasHelper::clear(): GDI+ SetCompositingMode call failed" );

Considering these links:
- https://msdn.microsoft.com/en-us/library/windows/desktop/ms535808%28v=vs.85%29.aspx
- https://msdn.microsoft.com/en-us/library/windows/desktop/ms534175%28v=vs.85%29.aspx
I wonder if it could be interesting to retrieve the value returned by SetCompositingMode call.
Comment 8 Yousuf Philips (jay) (retired) 2016-06-04 15:30:39 UTC 
(In reply to Julien Nabet from comment #7)
> Yousuf: do you reproduce this on recent LO version (5.1.3)?

I've never produced the issue myself, i've seen it produced while watching the tutorial video mentioned in the description.
Comment 9 Buovjaga 2016-06-28 14:39:35 UTC 
Still getting a bit hangy behavior, but nothing as severe as my comment 2.

Win 7 Pro 64-bit Version: 5.3.0.0.alpha0+ (x64)
Build ID: f536a83d51443d19dba58157cea28fb67a090e02
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; 
TinderBox: Win-x86_64@62-TDF, Branch:MASTER, Time: 2016-06-13_01:19:21
Locale: fi-FI (fi_FI)
Comment 10 Yousuf Philips (jay) (retired) 2017-06-16 19:34:47 UTC 

*** This bug has been marked as a duplicate of bug 108552 ***