| Summary: | : unable to print using custom paper size | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Allan Ryan <leorickg> |
| Component: | LibreOffice | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED DUPLICATE | ||
| Severity: | normal | CC: | cno |
| Priority: | medium | ||
| Version: | 3.4.5 release | ||
| Hardware: | Other | ||
| OS: | All | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | screenshot showing how custom paper is not properly set when printing | ||
Hi allan, I confirm this issue. When I create an A5 paper size, it does not print right away too. This is due to changes in one of the latest OOo versions. Seems to be related to / is caused by the fact, that the printer driver does not know/recognise the custom paper size... I expect that all the 3.4-releases have the problem. |
Created attachment 56356 [details] screenshot showing how custom paper is not properly set when printing OVERVIEW: I live in the Philippines and our Legal paper size here is 13" rather than 14". So naturally I would create a custom paper size for any printer that I have. When I migrated to Libre Office from Open Office I started to notice some problems with printing on a custom 13" paper size. No matter what I do, it will not print properly and it defaults back to letter size. WORKAROUND: The work around that I do to be able to print in 13" is to save the document into a PDF and print using Foxit PDF reader. STEPS TO REPRODUCE: 1. Create a document. 2. Format the page to a custom page size of 13" long. 3. Try to print, under printer options, try to use custom paper size 13" as well. 4. You will see on the preview that the paper size did not change from letter to the custom size. 5. Print the document. ACTUAL RESULTS: It will come out on a letter size and the lower part of the document will be incomplete. EXPECTED RESULTS: Libre Office should be able to print properly on the custom size paper of 13" like what I was doing in Open Office before. BUILD DATE & PLATFORM: All RELEASE version of Libre Office on Windows XP SP3. ADDITIONAL INFORMATION: Libre Office is the only application that I use that can't print properly like this. I have no problems with Open Office before, as well as CorelDraw, GIMP, etc. I tried out other versions as well. All Libre Office Release version like 3.4.4 to 3.4.5 and 3.3.4 have this issue.