Bug 38130

Summary:	easy / accurate bug filing
Product:	LibreOffice	Reporter:	Jeff Aigner <jaigner>
Component:	LibreOffice	Assignee:	Jeff Aigner <jaigner>
Status:	RESOLVED DUPLICATE
Severity:	enhancement	CC:	jaigner, lemoyne.castle, LibreOffice
Priority:	medium	Keywords:	needsDevEval
Version:	unspecified
Hardware:	All
OS:	All
Whiteboard:
Crash report or crash signature:		Regression By:

Description Jeff Aigner 2011-06-09 18:56:26 UTC

We need ways of making it easy to file bugs, particularly those with a correct platform, version, etc. information. We should have this information in the help/about dialog. It would be ideal if we could combine the vendor, platform, version, (java version) into a single string - and crunch this into a base64 blob that is not read-able (with a checksum) - such that people cannot easily get the paste wrong, and/or fake their version number. Far better even than this (I suspect) would be a "file a bug" link in help/about. Extending this we could really use a nice java-scripty web page with a flow for filing different types of bugs with all the required information to help people create really high quality bug reports.

Comment 1 Jeff Aigner 2011-06-09 18:57:29 UTC

(Added from easyhack wiki list: http://wiki.documentfoundation.org/Development/Easy_Hacks_Complete_List)

Comment 2 Jeff Aigner 2011-06-09 19:12:42 UTC

Could someone help me build a list of information that should be collected when filing a bug? Do we need anything more than the following list?

Automatically collected info (hidden from user):
* LibreOffice version / build number
* Architecture platform
* Operating system version
* Java version

User entered info:
* Bug description
* Email (if they really wish to be notified of bug progress)

We might even consider just calling this feature a 'feedback' feature, and simply collect whether it's a bug, positive feedback, or a feature suggestion, plus a short description of whatever the user is reporting. The feedback dialog of Firefox 4.x seems like a decent guide in this area.

Comment 3 Björn Michaelsen 2011-11-15 15:12:26 UTC


*** This bug has been marked as a duplicate of bug 39435 ***

Comment 4 Björn Michaelsen 2011-12-22 05:53:33 UTC

RESOLVED, FIXED or CLOSED bugs cant be KEYWORD NEEDINFO.

Comment 5 Rainer Bielefeld Retired 2012-04-10 03:03:48 UTC

EasyHack tags unification:  only allowed in Whiteboard to make queries more easy and reliable

Comment 6 Robinson Tryon (qubit) 2015-12-16 22:31:18 UTC

Migrating Whiteboard tags to Keywords: (ProposedEasyHack -> needsDevEval)
[NinjaEdit]