Bug 160315

Summary: Saving files to SMB3 network shares no longer works
Product: LibreOffice Reporter: Ettore Atalan <atalanttore>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: UNCONFIRMED ---    
Severity: normal CC: kevin.ottens, stephane.guillou, vsfoote
Priority: medium Keywords: possibleRegression
Version: 24.2.1.2 release   
Hardware: All   
OS: All   
See Also: https://bugs.documentfoundation.org/show_bug.cgi?id=153202
Whiteboard:
Crash report or crash signature: Regression By:
Bug Depends on:    
Bug Blocks: 104742    
Attachments: German language error message when saving to an SMB3 network share

Description Ettore Atalan 2024-03-22 14:34:47 UTC
Created attachment 193240 [details]
German language error message when saving to an SMB3 network share

Since the update to LibreOffice 24.2, documents on SMB3 network shares can still be opened, but changes to them can no longer be saved. An error message appears when saving.

With older versions of LibreOffice, saving to SMB3 network shares usually worked, although not always.
Comment 1 V Stuart Foote 2024-03-22 18:09:15 UTC
Please provide os/DE for the system(s) running LibreOffice, and also the details from the Help -> About LibreOffice panel.

And what is the hosting environment for the SMB3 shares?  Is it Windows Server CIFS or a SAMBA instance?
Comment 2 Ettore Atalan 2024-03-22 23:36:04 UTC
The details from the Help -> About LibreOffice panel are as follows.

Version: 24.2.1.2 (X86_64) / LibreOffice Community
Build ID: 420(Build:2)
CPU threads: 8; OS: Linux 6.5; UI render: default; VCL: gtk3
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Ubuntu package version: 4:24.2.1~rc2-0ubuntu0.22.04.1~lo1
Calc: threaded


The hosting environment for the SMB3 shares is a SAMBA instance on Linux.
Comment 3 Stéphane Guillou (stragu) 2024-04-06 22:46:55 UTC
Which version did you upgrade from?
If it is a regression, and if you're up for it, you could bibisect the issue: https://bibisect.libreoffice.org/

@Kevin, maybe you have an idea?
Comment 4 Ettore Atalan 2024-04-07 12:29:37 UTC
I have upgraded from version 7.6.

I'm not familiar with bibisect.
Comment 5 Kevin Ottens 2024-04-15 08:28:25 UTC
Well, this is surprising, this is the very error I fixed on my end. At least from the user point of view, maybe there's another case where the backup copy creation fails which I didn't encounter?
Comment 6 Andreas B. Mundt 2024-04-25 15:24:55 UTC
We see something comparable, documented here: https://bugs.debian.org/1069835 

For us, removing the libreoffice-kf5 package used on the KDE plasma desktop makes the issue go away?!
Comment 7 Ettore Atalan 2024-04-25 17:55:07 UTC
libreoffice-kf5 is probably not the cause of the problem, since KDE Plasma is not used on the computer where LibreOffice encounters this problem.