Bug 158809

Summary: LibreOffice not found in French AppStore (macOS)
Product: LibreOffice Reporter: Alex Thurgood <iplaw67>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: NEW ---    
Severity: normal CC: cloph, stephane.guillou, telesto
Priority: medium    
Version: 7.4.0.3 release   
Hardware: All   
OS: All   
Whiteboard:
Crash report or crash signature: Regression By:

Description Alex Thurgood 2023-12-21 13:18:47 UTC
Description:
Search for the string LibreOffice, or any case variant thereof, in the macOS AppStore.

Everything but the LibreOffice app is suggested, including MSOffice.

Steps to Reproduce:
1. Search for the string "LibreOffice", or any case variant thereof, in the French macOS AppStore.
  
2. Notice that there are no results for the LibreOffice.app


Actual Results:
No results for a downloadable LibreOffice.app are displayed in the French macOS AppStore

Expected Results:
LibreOffice should be displayed and downloadable.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
For example :

Version: 7.5.9.2 (AARCH64) / LibreOffice Community
Build ID: cdeefe45c17511d326101eed8008ac4092f278a9
CPU threads: 8; OS: Mac OS X 14.1.1; UI render: default; VCL: osx
Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR
Calc: threaded

is not proposed to French users of the macOS AppStore when searching for it.
Comment 1 Stéphane Guillou (stragu) 2024-01-04 21:59:12 UTC
Tried fr website: https://www.apple.com/fr/search/libreoffice?src=globalnav: not listed
However, the US version doesn't list it either: https://www.apple.com/us/search/libreoffice?src=globalnav

It is true that LibreOffice does not come up in the list, but I am unsure how apps are indexed and/or curated.

Regarding the actual Mac App Store on macOS Ventura 13.2.1 , I can confirm that:
- LibreOffice is the first result in the Australian app store
- LibreOffice is not listed in the French app store

So I confirm the issue (although Bugzilla is not where such issues should be tracked, Redmine is the place).

This is likely related to an extra legal requirement that prevented us to make the app available at the same time as other countries.

Cloph, any news on this, and would you like me to move this to a Redmine ticket?