Bug 158508

Summary:	Impress FILEOPEN. Missing images from PPTX file exported from Google Slides
Product:	LibreOffice	Reporter:	Dario <dariobon>
Component:	Impress	Assignee:	Not Assigned <libreoffice-bugs>
Status:	NEEDINFO ---
Severity:	normal	CC:	kemaldonado, miguelangelrv, raal
Priority:	medium
Version:	7.6.2.1 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
URL:	https://docs.google.com/presentation/d/1UbaZ-dSFnIt3vI2x3Lj236brkk-zKHPQBcU-HYJ7uiY/edit?usp=sharing
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	PPTX file not properly displayed Screenshot of results displayed by Impress PDF sample of how it should look like

Description Dario 2023-12-04 05:54:07 UTC

Description:
When opening a PPTX file downloaded from a Google Slides file, the images are not displayed, and some text is displayed instead: "Google Shape;65;p15..."

Please see screenshot attached.

The link to the original Google Slides is provided:
https://docs.google.com/presentation/d/1UbaZ-dSFnIt3vI2x3Lj236brkk-zKHPQBcU-HYJ7uiY/edit?usp=sharing

Steps to Reproduce:
1.Open the file
2.
3.

Actual Results:
See screenshot attached

Expected Results:
See PDF attached.


Reproducible: Always


User Profile Reset: Yes

Additional Info:
The software should've displayed the file as shown in the PDF sample

Comment 1 Dario 2023-12-04 05:54:42 UTC

Created attachment 191210 [details]
PPTX file not properly displayed

Comment 2 Dario 2023-12-04 05:55:10 UTC

Created attachment 191211 [details]
Screenshot of results displayed by Impress

Comment 3 Dario 2023-12-04 05:55:32 UTC

Created attachment 191212 [details]
PDF sample of how it should look like

Comment 4 m_a_riosv 2023-12-05 00:07:16 UTC

No issue for me opening both files with:

Version: 7.6.3.2 (X86_64) / LibreOffice Community
Build ID: 29d686fea9f6705b262d369fede658f824154cc0
CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win
Locale: es-ES (es_ES); UI: en-US
Calc: CL threaded

Please test repairing the installation on Windows Add/remove programs.

Comment 5 kdub 2023-12-13 01:20:51 UTC

Hey Dario,

Thanks for reporting this bug. 

I was not able to reproduce this bug with macOS or Linux. Down below you will find information on the two versions I tried that worked fine for me. Could you try reproducing this bug with the latest version of LibreOffice after you clean uninstalled your old version? You can download the latest version from here: https://www.libreoffice.org/download/download-libreoffice/

I have set the bug's status to "NEEDINFO." If you confirm that the bug is still present in the latest version change it back to "UNCONFIRMED."

Tested on:
Version: 7.6.4.1 (X86_64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 12; OS: Mac OS X 14.1.2; UI render: Skia/Metal; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Version: 24.2.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 97b6b6b16c4b623f8a34393a906272439a7f0314
CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Comment 6 Dario 2023-12-13 02:03:08 UTC

Thank you, I will try that and will comment again.

Comment 7 QA Administrators 2023-12-13 03:14:14 UTC Comment hidden (obsolete)

[Automated Action] NeedInfo-To-Unconfirmed

Comment 8 Raúl Osuna 2023-12-29 09:13:32 UTC

Can't reproduce it either with this version:

Version: 7.6.4.1 (X86_64) / LibreOffice Community
Build ID: 60(Build:1)
CPU threads: 16; OS: Linux 6.6; UI render: default; VCL: kf5 (cairo+xcb)
Locale: es-ES (es_ES.UTF-8); UI: es-ES
Calc: threaded

Downloaded file from provided link as pptx and it opened properly.
openSUSE Tumbleweed.

Comment 9 raal 2023-12-30 12:19:56 UTC

No repro with Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: 71c28942fbc7f36e5bcd46c5a6cdfbb3fcbcd6a0
CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: gtk3
Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US
Calc: threaded

Comment 10 Carla Aranaga 2024-01-03 14:10:57 UTC

Not able to reproduce this bug with Windows

Version: 7.6.4.1 (X86_64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded

Version: 24.8.0.0.alpha0+ (X86_64) / LibreOffice Community
Build ID: bcbc0857bf4bc24b5ea36e445a367cce0a382da4
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded