Bug 154840

Summary: 7.5 not connecting to printer
Product: LibreOffice Reporter: Nigel Wakefield <artesiakzn>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INSUFFICIENTDATA    
Severity: normal CC: robert
Priority: medium    
Version: 7.5.2.2 release   
Hardware: x86-64 (AMD64)   
OS: Linux (All)   
Whiteboard:
Crash report or crash signature: Regression By:

Description Nigel Wakefield 2023-04-16 12:04:57 UTC
LibreOffice 7.5.1.2 ( https://gerrit.libreoffice.org/gitweb?p=core.git;a=log;h=81bce3cd17f5e01886721863a4fa0d99f91033a6 ) not recognizing/connecting to printer. Versions 7.2.0.4 and 7.3.7.2 connect correctly. Printer is Canon TS8152. OS Ubuntu 22.04.2 LTS
Comment 1 Robert Großkopf 2023-04-17 07:16:31 UTC
Please add info:
How do you connect to the printer (USB/LAN …)?
Which version of LO do you use?

Couldn't confirm any buggy behavior for Printer in Lan together with

Version: 7.5.2.2 (X86_64) / LibreOffice Community
Build ID: 53bb9681a964705cf672590721dbc85eb4d0c3a2
CPU threads: 6; OS: Linux 5.14; UI render: default; VCL: kf5 (cairo+xcb)
Locale: de-DE (de_DE.UTF-8); UI: de-DE
Calc: threaded
Comment 2 QA Administrators 2023-10-15 03:16:22 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2023-11-15 03:12:07 UTC
Dear Nigel Wakefield,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp