Bug 153117

Summary:	Crash when opening a document associated with Writer from file browser (ARM Windows 11)
Product:	LibreOffice	Reporter:	Alberto Grasso <albertograsso>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	NEW ---
Severity:	critical	CC:	stephane.guillou
Priority:	medium
Version:	7.5.0.2 rc
Hardware:	ARM
OS:	Windows (All)
See Also:	https://bugs.documentfoundation.org/show_bug.cgi?id=155865
Whiteboard:
Crash report or crash signature:		Regression By:
Bug Depends on:
Bug Blocks:	109530, 133092
Attachments:	Screenshot with LibreOffice version

Description Alberto Grasso 2023-01-19 21:42:03 UTC

Description:
Clicking on a text document file associated with Writer (.odt, .docx, etc), LibreOffice always crashes the application. The application tries to restore the document but, in the dialog that opens, there is no document to restore.
Documents open normally when selected from Writer's Open File menu.
This happens in all arm64 versions I've tried

Actual Results:
Click on a text file associated with Writer

Expected Results:
Open Writer


Reproducible: Always


User Profile Reset: No

Additional Info:
[Information automatically included from LibreOffice]
Locale: it
Module: StartModule
[Information guessed from browser]
OS: Windows 11 arm64
OS is 64bit: yes (arm64)

Comment 1 Stéphane Guillou (stragu) 2023-01-20 22:01:56 UTC

Thanks Alberto. Can you please paste here the info from About > LibreOffice ?
And when you say “all ARM versions” you’ve tried, do you remember how far back that was in LibreOffice versions?

Comment 2 Alberto Grasso 2023-01-20 23:19:29 UTC

Created attachment 184799 [details]
Screenshot with LibreOffice version

Comment 3 Alberto Grasso 2023-01-20 23:20:49 UTC

Hi, right now I'm using version 7.5

When I said that the bug presents itself in all the ARM versions that I tried, I meant that I installed version 7.3, then the 7.4 and finally now the 7.5.
I use a Microsoft Suface Pro X with Windows 11 22H2 arm64
Thank you

Alberto Grasso

Comment 4 QA Administrators 2023-01-21 03:24:09 UTC Comment hidden (obsolete)

[Automated Action] NeedInfo-To-Unconfirmed

Comment 5 MarRol777 2024-01-07 16:57:07 UTC

Thank you for reporting the bug.
I can confirm that the bug is present in the latest
Version: 24.2.0.0.beta1 (AARCH64) / LibreOffice Community
Build ID: 5f390384195b7264c6e52add9e90a39790285249
CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: default; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

I tested with a fresh (nonexistend) user profile.

Comment 6 MarRol777 2024-01-21 15:48:03 UTC

Unfortunately this Problem still exists in the latest 24.2 RC2.

Version: 24.2.0.2 (AARCH64) / LibreOffice Community
Build ID: b1fd3a6f0759c6f806568e15c957f97194bbec8f
CPU threads: 8; OS: Windows 10.0 Build 22621; UI render: default; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded

OS: Windows 11 22H2 on arm64

Regards,
Marc